Service Engineer - Gates & Barriers

RETAIND Ltd; Birmingham; On-site; GBP 32,000 - 40,000; Full time

Job summary

A leading company in gate automation based in Birmingham is seeking a Service Engineer to install and maintain automated access control solutions. The role involves servicing equipment like gates and barriers, ensuring compliance with health and safety requirements, and delivering exceptional customer service. Candidates should have a proven background in the industry and a valid UK driving license. The position offers a competitive salary, a company vehicle, and opportunities for career progression.

Benefits

Company vehicle and fuel card

31 days annual leave

Enhanced pension scheme

Ongoing training and development support

Qualifications

• Proven experience in service and maintenance of automatic/automated gate and door systems.
• Full UK driving license is required.
• Experience in using computers and tablets professionally.

Responsibilities

• Service, maintain, and diagnose faults on access control equipment.
• Deliver outstanding customer service onsite.
• Assist installation engineers when required.

Skills

Expertise in automation

Excellent communication skills

Problem-solving abilities

Attention to detail

Customer service focus

Job description

Gates & Barriers Service Engineer

Birmingham-based with travel involved

32,000 - 40,000 per annum + Company vehicle and additional payments & benefits

Permanent position

A European and UK leader in gate automation, barriers, and turnstile systems, is seeking an experienced Service Engineer who demonstrates expertise in automation and maintains exceptional standards of workmanship.

Working hours: 8:00 am to 5:00 pm, Monday to Friday.

About the Role

The successful candidate will be responsible for installing, maintaining, and repairing a wide range of automated access control solutions. Operating both independently and within a team, the Service Engineer will represent the company's values by providing dependable service and upholding the highest quality standards.

Key Responsibilities

• Service, maintain and diagnose faults on access control equipment including automatic gates, barriers, doors, and turnstile systems in line with industry regulations.
• Deliver outstanding customer service onsite and propose effective solutions to client needs.
• Assist install and commissioning engineers with tasks when required
• Complete detailed reports and ensure compliance with all health and safety requirements.

Role Requirements

• Proven experience in service and maintenance of automatic / automated gate and door automation, barriers, etc.
• Full UK driving licence
• Demonstrated proactive approach and advanced problem-solving abilities.
• A strong sense of responsibility and meticulous attention to detail.
• Experience utilising computers and tablets in a professional setting.
• Excellent communication skills
• Professionalism and customer service focussed

What Is Offered

• Competitive base salary (depending on experience) and enhanced pension scheme
• 31 days annual leave (inclusive of Bank Holidays)
• Potential for career progression within a well-established industry leader.
• Company vehicle with fuel card provided
• Ongoing training and development support
• A stable and collaborative working environment

If you have the requested experience and are looking for an employer who values your hard work and expertise, then please apply today.