Service Engineer

JR United Kingdom; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A national compliance solutions provider is seeking a Service Engineer to perform maintenance on security systems across the UK. Responsibilities include routine maintenance, fault finding, and small works installations. Ideal candidates will have a background in Electrical and Mechanical installations, good communication skills, and a valid driving license. The role requires flexibility in working hours and a strong understanding of health and safety standards.

Qualifications

• Proven background in the Fire and Security sector.
• Network/IP based product experience beneficial.
• Strong Health and Safety understanding is essential.

Responsibilities

• Perform routine maintenance of various security systems.
• Provide first line support for fault finding and rectification.
• Complete small works installations and commissioning of systems.

Skills

Electrical and Mechanical installations

Good communication skills

Time management

Health and Safety understanding

Flexible attitude to working hours

Ability to work independently

Job description

Overview

EDSB Compliance Solutions are national providers of Fire & Security, Electrical, Mechanical and Building Services. From Design and Specification through to Installation and Maintenance, our focus is to deliver compliance, alongside an unbeatable level of service. We work nationally across the UK and we pride ourselves on being a flexible, client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times. We are now looking to employ Service Engineers to work within all areas of the UK.

Responsibilities

• Carry out the routine maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control, Portable Extinguishers, Disabled refuge and call/toilet systems, smoke vents, dampers, Emergency Lighting, in accordance with the current Standards and Codes of Practice.
• Provide first line support for fault finding and rectification.
• Complete small works installations and commission and handover of systems in line with the specification and drawings, including client demonstrations.
• Complete the relevant e-documentation (via tablet) or paperwork in line with SSAIB requirements.
• Check the Engineer Planner when it is sent out to ensure all upcoming work is prepared for.
• Raise any concerns as soon as possible so they can be dealt with prior to the job taking place.
• Carry out daily checks as a minimum to ensure correct kit is in place for the job.
• Servicing and maintaining various systems, to include small works installations and fault finding.
• Demonstrate systems for clients, and explain details such as the causes and consequences of false alarms.
• Carry out corrective and preventative maintenance of multi-disciplined systems to include emergency lighting and portable extinguishers.
• Commission and handover of systems.
• Be part of an on-call rota for out-of-hours callouts and telephone support.
• Carry out small works installations of multi-disciplined systems to a high standard of workmanship.
• Installation/commission of portable extinguishers.
• Understand the client’s needs and fulfil all jobs required.
• Ensure the health, safety and welfare of themselves and their team in accordance with Company policy.
• Actively support company policy and best practice in the area of security, with emphasis on the protection of sensitive customer information.

Required Skills

• Proven background and experience of Electrical and Mechanical installations within the Fire and Security sector, including Fire Extinguishers.
• Network/IP based product experience is beneficial.
• Good communication skills, as the majority of the role will involve being in a customer facing environment.
• Ability to work alone and effectively organise your time, as well as being a good team player.
• Good understanding of the Standards which relate to the Industry and the systems installed.
• Strong Health and Safety understanding is essential.
• Flexible attitude to working hours.
• Full driving licence and willingness to travel to locations across the country.
• Excellent timekeeping and time management skills.
• Willingness to go the extra mile; self-motivated and a team player, demonstrating professionalism, positivity and proactiveness.

Working Arrangements

Working hours are 08:30 to 17:00 with a 30 minute lunch break. Salary will be discussed at interview stage.