Service Desk Admin – Fire Protection & Field Support

Morgan Fire Protection; Elland; On-site; GBP 60,000 - 80,000; Full time

Job summary

A national fire protection company seeks a Service Desk Administrator to provide administrative support in a busy office environment. Responsibilities include data entry, managing schedules, and assisting with customer inquiries. Candidates should have proven administrative experience and be competent in Microsoft Office. The role offers a competitive salary aligned with the National Minimum Wage, comprehensive benefits, and opportunities for career progression.

Benefits

Pension

Life Assurance

Generous Holiday Entitlement

Employee Referral Scheme

Mental Health & Well-being Programme

Training and Development Opportunities

Qualifications

• Experience in a professional office environment is essential.
• Ability to manage multiple priorities effectively.
• Professional attitude with strong communication skills.

Responsibilities

• Provide comprehensive administrative assistance to the office team.
• Manage incoming calls and emails professionally.
• Maintain and update the CRM database accurately.

Skills

Proven administrative experience

Competent user of Microsoft Office

Excellent organizational skills

Strong written and verbal communication

Professional and customer-focused manner

Job description

A national fire protection company seeks a Service Desk Administrator to provide administrative support in a busy office environment. Responsibilities include data entry, managing schedules, and assisting with customer inquiries. Candidates should have proven administrative experience and be competent in Microsoft Office. The role offers a competitive salary aligned with the National Minimum Wage, comprehensive benefits, and opportunities for career progression.