Service Delivery Supervisor

SUEZ; Sittingbourne; On-site; GBP 30,000 - 40,000; Full time

Job summary

A forward-thinking company in the United Kingdom seeks a Service Delivery Supervisor to manage the regional transport function. The role includes supervising drivers, ensuring vehicle maintenance, and handling grievances. Candidates should have excellent communication skills, teamwork capabilities, and a full driving licence. The company offers competitive benefits and values continuous learning within a collaborative environment. Join us to make a sustainable impact together.

Benefits

Flexible working arrangements

Comprehensive health and wellness programs

Opportunities for career advancement

Qualifications

• Full driving licence is essential.
• Experience in managing people and maintaining records.

Responsibilities

• Take charge of regional transport function.
• Manage and allocate work to drivers.
• Ensure vehicle maintenance and driver checks.
• Handle grievance and disciplinary matters.
• Strive for improvement and profitability.

Skills

Excellent communication skills

Teamwork skills

Numerical skills

Knowledge of Waste or Transport industry

Tools

Word

Excel

Job description

What will I be doing?

As a Service Delivery Supervisor, you’ll take charge of our regional transport function and ensure it runs like clockwork.

• You’ll be the immediate line manager for our drivers, allocating work; delivering instructions; monitoring their progress; and checking that everything’s been completed at the end of the day.
• You’ll also handle any grievance or disciplinary matters.
• Excellence will be as important to you as it is to us, so you’ll be exacting when it comes to ensuring that vehicles are maintained and that driver checks are carried out properly. In fact, you’ll strive for constant general improvement and increased profitability.
• As an experienced supervisor, you’ll be used to managing people, keeping accurate records and dealing with queries and problems.
• Some knowledge of the Waste or Transport industry is also welcomed, along with good numerical skills.

What are the requirements/qualifications?

• Ideally, you’ll have a and the ability to use Word and Excel.
• Excellent communication (in person and on paper) skills.
• A friendly, approachable manner; and great teamwork skills.
• Please note that a full driving licence is essential.
• Internal job title - Service Delivery Supervisor

Who we are

Join us, and you’ll be part of a forward-thinking business where people are free to grow. In a workplace where respect, team spirit, customer focus, and commitment to the environment are real values – not just words on a page. As part of our dedicated team, you’ll play an important part in the essential work we are doing to build a sustainable future.

At Suez, we believe in investing in our people. You’ll have access to continuous learning and development opportunities, empowering you to reach your full potential. Our inclusive culture ensures that everyone’s voice is heard and valued, fostering innovation and collaboration.

We offer competitive benefits, including flexible working arrangements, comprehensive health and wellness programs, and opportunities for career advancement. By joining Suez, you’ll be contributing to a mission-critical role that makes a real difference in the world.

If you’re ready to take on this challenge and be part of a team that’s dedicated to making a positive impact, apply to Suez today. Together, we can build a sustainable future.