Service Delivery Leader – Large Ops Team & KPI Focus

Veolia Environmental Services (Uk) Plc; Greater London; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading waste management company in Greater London is seeking a skilled leader to manage a large operational workforce. You will ensure service delivery standards are exceeded while fostering a culture of safety and compliance. Ideal candidates will have experience in team leadership and stakeholder management, along with a full UK driving licence. The role offers a competitive salary of up to £40,000 plus benefits, including annual leave and training opportunities.

Benefits

25 days of annual leave

Access to company pension scheme

Employee discounts

Wellness resources

Paid community service leave

Ongoing training and development

Qualifications

• Experience in leading large operational workforces.
• Proven ability to develop and mentor team members.
• Strong relationship management skills across various stakeholders.

Responsibilities

• Lead a large operational workforce to exceed service expectations.
• Ensure operations comply with Veolia's Minimum Requirements.
• Organise resources effectively to prioritize well-being and service.

Skills

Team Leadership

Stakeholder Relationship Management

Operational Performance Monitoring

Problem-solving

Education

Full UK Driving Licence

Job description

A leading waste management company in Greater London is seeking a skilled leader to manage a large operational workforce. You will ensure service delivery standards are exceeded while fostering a culture of safety and compliance. Ideal candidates will have experience in team leadership and stakeholder management, along with a full UK driving licence. The role offers a competitive salary of up to £40,000 plus benefits, including annual leave and training opportunities.