Service Delivery Analyst: Azure & M365 Cert Path

Leapfrog Recruitment Consultants; Daliburgh; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency in Scotland is seeking an experienced IT support professional. In this role, you will diagnose and resolve technical issues while providing excellent customer service. Opportunities for Microsoft 365 and Azure certifications are available. Ideal candidates should have strong troubleshooting skills and be proactive in managing workloads. Apply now to join a supportive technical team.

Qualifications

• Experienced IT support professional with strong troubleshooting skills across desktop, network and server technologies.
• Willing to obtain Microsoft 365/Azure certifications.
• Confident engaging with clients and proactive in managing workloads.

Responsibilities

• Diagnosing and resolving desktop, network, and server issues.
• Logging support enquiries and escalating where needed.
• Creating clear, detailed technical documentation.

Skills

Troubleshooting skills

Excellent communication

Customer service

Team collaboration

Tools

Microsoft 365

Azure

Job description

A recruitment agency in Scotland is seeking an experienced IT support professional. In this role, you will diagnose and resolve technical issues while providing excellent customer service. Opportunities for Microsoft 365 and Azure certifications are available. Ideal candidates should have strong troubleshooting skills and be proactive in managing workloads. Apply now to join a supportive technical team.