Service Coordinator: Client Liaison & Diary Management

The Work Shop Resourcing Ltd; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family-run business in the UK is seeking a Service Coordinator to manage service team coordination and enhance customer interactions. The role demands exceptional time management and organizational skills, along with proficiency in Word and Excel. The successful candidate will handle customer inquiries, manage diaries, and maintain service records. This position offers 25 days holiday, free parking, a pension scheme, and quarterly bonuses. Join a friendly team and thrive in a rewarding environment!

Benefits

25 days holiday

Free parking

Pension

Life insurance

Company bonus scheme

Qualifications

• First class time management and organizational skills are essential.
• Proficient in Word and Excel.
• A working knowledge of Sage would be beneficial.

Responsibilities

• Liaising and communicating with service engineers.
• Booking multiple service diaries.
• Updating and communicating service information onto the CRM.
• Dealing with customer queries and complaints.

Skills

Time management

Organizational skills

Attention to detail

Proficient in Word

Proficient in Excel

Tools

Sage

Job description

A family-run business in the UK is seeking a Service Coordinator to manage service team coordination and enhance customer interactions. The role demands exceptional time management and organizational skills, along with proficiency in Word and Excel. The successful candidate will handle customer inquiries, manage diaries, and maintain service records. This position offers 25 days holiday, free parking, a pension scheme, and quarterly bonuses. Join a friendly team and thrive in a rewarding environment!