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Service Coordinator

Eastmidlandsrecruitment

Nottingham

On-site

GBP 27,000 - 29,000

Full time

Today
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Job summary

A recruitment agency in Nottingham is seeking a dedicated Service Coordinator to oversee the daily coordination of engineers and ensure excellent service for customers. The ideal candidate will have strong communication skills and attention to detail, with experience in a similar industry preferred. This full-time position offers a salary range of £27,000 - £29,000 per annum.

Benefits

Permanent full-time role
Hours of work - 7am - 4pm Monday - Thursday, 7am - 2pm Friday

Qualifications

  • Experience within a similar industry preferable e.g. Plant/access hire, engineering.

Responsibilities

  • First point of contact for customers.
  • Planning and booking in jobs for engineers.
  • Setting up jobs in inspection software.
  • Answering telephone calls and emails.
  • Reviewing and authorising reports.
  • Closing jobs.
  • Keeping inspection software up to date with job progress.
  • Assisting engineers with requests for technical information/parts.

Skills

Attention to detail
Excellent communication skills
Experience with Outlook
Experience with Excel
Experience with Word
Job description
Overview

We are recruiting on behalf of our client for a dedicated and compassionate Service Coordinator. In this role, you will be responsible for overseeing the daily coordination of engineers to various customers. You will serve as a vital link between customers and engineers, ensuring an excellent level of service. A full time role, based in the NG7 postcode of Nottingham.

Responsibilities
  • First point of contact for customers
  • Planning and booking in jobs for engineers
  • Setting up jobs in our dedicated inspection software
  • Answering telephone calls and emails
  • Reviewing and authorising reports
  • Closing jobs
  • Keeping inspection software up to date with job progress
  • Assisting engineers with requests for technical information/parts
What we are looking for
  • Attention to detail
  • Experience with Outlook, Excel, Word
  • Experience within a similar industry preferable e.g. Plant/access hire, engineering
  • Excellent communication skills and able to prioritise in accordance with customer requirements
What0s in it for you
  • Permanent full time role.
  • Hours of work - 7am - 4pm Monday - Thursday. 7am - 2pm Friday
  • Salary £27,000 - £29,000 per annum
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