Service Coordinator

V7 Recruitment; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A recruitment agency is looking for a Utilities Service Coordinator to join a logistics team in the United Kingdom. This permanent role involves handling various utility-related queries, supporting invoice processing, and maintaining accurate records. Ideal candidates will assist higher-level coordinators and escalate complex issues. This position offers a great opportunity for personal growth within a thriving business environment.

Responsibilities

• Handle inbound and outbound phone calls, emails, and written correspondence.
• Log, triage, and track utility-related queries and service requests.
• Support invoice processing, data entry, and document management.
• Maintain accurate records within the Utilities Management System (UMS).
• Assist with Change of Tenancy (COT) administration.
• Support Level 2 and Level 3 Coordinators with case preparation.
• Escalate non-standard or complex issues appropriately.
• Undertake Level 2 tasks only under supervision.

Job description

V7 are working with a close client who due to growth are looking for a Utilities Service Coordinator to join the team on a permanent basis.

You will be working in the Utilities team within a large logistics business.

This is a great opportunity to join a thriving business, with the opportunity for long-term growth and development.

Key duties:

• Handle inbound and outbound phone calls, emails, and written correspondence.
• Log, triage, and track utility-related queries and service requests.
• Support invoice processing, data entry, and document management.
• Maintain accurate records within the Utilities Management System (UMS).
• Assist with Change of Tenancy (COT) administration.
• Support Level 2 and Level 3 Coordinators with case preparation.
• Escalate non-standard or complex issues appropriately.
• Undertake Level 2 tasks only under supervision.

To apply for this role please submit a copy of your CV.

V7 Recruitment are an equal opportunities employer and are acting as an employment agency in relation to this vacancy.

V7 Recruitment is an equal opportunities employer and does not discriminate on the grounds of age, disability, gender, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All applications will be considered solely on merit and suitability for the role.

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