Service Contract Co Ordinator

Jenrick Engineering; Bedford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading critical power solutions company based in Bedford is seeking a Service Administrator/Co Ordinator to join their friendly team. This role involves processing site engineer reports, raising quotes, and scheduling engineers. Ideal candidates will have experience in customer service, excellent communication skills, and a driving license due to the location. The position offers a competitive salary of up to £30,000 plus benefits including pension and healthcare, with opportunities for career progression.

Benefits

Pension

Healthcare

End of year bonus

Opportunities for progression

Qualifications

• Previous experience in a similar service coordination or customer service role.
• Excellent telephone manner and communication skills are essential.
• High attention to detail is a must.
• Driving license and own vehicle due to village location.

Responsibilities

• Process site engineer reports daily and input data into the CRM system.
• Raise quotes and prepare contract renewal quotations.
• Process new contracts and schedule engineers for maintenance visits.

Skills

Customer service skills

Telephone communication

Attention to detail

Job description

Service Administrator/Co Ordinator

Kempston

£25,000 to £30,000 dependant on experience

Must be a car driver given location

We are one of the UK's leading independent critical power experts and have been operating in the market for over 20 years. Due to year on year success and an ever growing workload, we are now recruiting for a Service Administrator to join our friendly team on the outskirts of Kempston. As our Service Co Ordinator, you will be responsible for processing site engineer reports on a daily basis ensuring that all information is inputted accurately onto our CRM system. Other responsibilities will include raising quotes, preparing contract renewal quotations, processing new contracts and scheduling engineers on planned maintenance visits.

This is a super opportunity for an experienced Service Co Ordinator looking for a fun, friendly working environment and we can offer an attractive salary of up to £30,000 dependant on experience plus pension, healthcare and end of year bonus. We can also offer ambitious individuals the opportunity to progress within the business.

We invite applications from candidates with the following attributes:

• Previous experience within a similar service co ordination or customer service role
• Excellent telephone manner and communication skills
• High attention to detail
• Driving license and own vehicle given our village location