Service Colleague (Express)

Asda Stores Ltd; Billinge; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail company in the UK is seeking a Service Colleague (Express) to join their team in Billinge. This part-time role involves providing excellent customer service, working across multiple departments, and adapting to various shift patterns including nights. The ideal candidate is friendly, enthusiastic, and eager to help customers. Benefits include a colleague discount, access to a range of services, and a supportive work environment.

Benefits

Colleague discount: 15% off shopping

Discounted rates on Asda services

Access to flexible pay and financial coaching

24/7 virtual GP and counselling services

Qualifications

• Friendly and enthusiastic demeanor.
• Enjoys learning new skills across departments.
• Strong customer assistance skills.

Responsibilities

• Serve customers at the checkouts.
• Prepare fresh pizzas and pick orders for home delivery.
• Restock shelves and maintain store organization.

Skills

Customer service

Team collaboration

Flexibility

Adaptability

Job description

Job Title

Service Colleague (Express)

Location

EXPPFS - 5191 Billinge PFS

Employment Type

Part time

Contract Type

Permanent

Shift Pattern

Work Shift : Nights

Hours per Week

16

Pay Rate

£15.14

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

28 December 2025

Our operation runs 24 hours a day, 7 days a week across our Supermarkets, Superstores, and Asda Express locations—offering a wide variety of shift patterns to suit different lifestyles. If you're looking for flexible working that fits around your commitments, we’ve got you covered! We’ll work with you to find shifts that suit, though late and weekend working is a key part of our roles, and some flexibility will be needed.

As a Service Colleague, you’ll work across multiple departments to help keep our stores running smoothly. Every day could be different—whether you're serving customers at the checkouts, preparing fresh pizzas, picking orders for home delivery, or restocking shelves. Our customers are at the heart of everything we do, and we take pride in offering excellent service, welcoming stores, and ‘extra special’ products.

We work together as one team to drive sales and deliver a great online and in-store shopping experience.

About You

You’re naturally friendly, enthusiastic, and ready to get stuck in. You’ll enjoy learning new skills across different departments and love helping customers find what they need—maybe even having a friendly chat along the way.

Everything you'll love

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.

Company pension

Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support

Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.

Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

Colleague recognition programme

Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.