Service Colleague

Asda; Swalwell; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail company in Swalwell is seeking a part-time Service Colleague. Your role will involve serving customers, replenishing products, and working across departments to ensure store efficiency. The ideal candidate should be friendly, enthusiastic about learning, and focused on delivering excellent customer service. The position offers a flexible working approach, with various shift patterns as required. Apply today to be part of a diverse team that values service and teamwork.

Benefits

Colleague discount: 15% off shopping

Discounted services (Mobile, Pharmacy, etc.)

Flexible pay access

Pension scheme

24/7 virtual GP and wellbeing services

Parental leave policies

Colleague recognition programme

Special offers across various services

Qualifications

• Naturally friendly and eager to help customers.
• Enthusiastic about learning new skills across departments.
• Focused on providing excellent customer experiences.

Responsibilities

• Work across various departments to ensure store efficiency.
• Serve customers at checkouts and assist with home deliveries.
• Replenish products on shelves and maintain store presentation.

Skills

Friendly demeanor

Enthusiastic approach to learning

Customer service orientation

Job description

Service Colleague

Location

Gateshead

Employment Type

Part time

Contract Type

Permanent Seasonal

Shift Pattern

Work Shift: Nights

Hours per Week

16

Pay Rate

£15.14

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

22 December 2025

Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you’re looking for flexible working to fit around your lifestyle, then look no further! We’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.

As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special' products. We work as a team to maximise sales and deliver a great online shopping experience.

About You

You'll be naturally friendly and want to get stuck in, working with your team to deliver great results. You’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.

Apply today by completing an online application…

Everything you'll love

Alongside a competitive salary, you’ll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user

• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover

• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.

• Company pension

• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support

• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.

• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

• Colleague recognition programme

• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.