Service Charge Accountant

Dove & Hawk; City of Westminster; On-site; GBP 47,000 - 52,000; Full time

Job summary

A property management company in the City of London is seeking an experienced Service Charge Accountant to join their team. The role includes preparing service charge accounts, managing tenant contributions, and addressing queries professionally. Candidates should have at least 8 years of relevant experience, knowledge of property management, and good communication skills. This position offers a salary range of £47,000 to £52,000 per annum and 25 days of holiday plus bank holidays.

Benefits

25 days of holiday plus 8 bank holidays

Regular working hours from 9am to 5:30pm

Qualifications

• At least 8 years' experience working on Service Charge accounts.
• Knowledge of property management principles.
• Excellent written and verbal communication skills.

Responsibilities

• Preparation of Service Charge accounts within specified timeframes.
• Calculate, bill, and reconcile service charge contributions.
• Run reports to assist the Property Manager.

Skills

Experience in Service Charge accounts

Good communication skills

Knowledge of property management

Ability to manage multiple tasks

Tools

Property management computer systems (e.g., Resident)

Microsoft Office

Job description

Job Description

Service Charge Accountant - City of London - £47,000 - £52,000 Per Annum

My client is a well-established surveying and property management company based in the City of London. They are currently seeking an experienced and professional Service Charge Accountant to join their small but tight-knit team.

Key Responsibilities

• Preparation of Service Charge year/quarterly-end accounts within the specified timeframe.
• Calculate, bill, and reconcile service charge contributions to tenants and leaseholders, ensuring all income is recorded correctly.
• Run reports as necessary to assist the Property Manager.
• Responsibility for good all‑round management of clients' accounts.
• Deal with customer queries verbally and in written form.
• Take ownership of the implementation process of new properties taken on.
• Undertake and review bank reconciliations within the required timeframe.
• Issue monthly/quarterly income and expenditure statements to clients.
• Carrying out daily banking routine.
• Participate in annual AGMs and quarterly directors' meetings.
• Handle queries from tenants and suppliers and all external agencies by telephone and in writing, in a professional, courteous and efficient manner.
• Prepare proposed annual budgets for presentation to directors/freeholders and ongoing budgetary control.

Person Specification

• At least 8 years' experience working on Service Charge accounts.
• Knowledge of property management principles and procedures.
• Good soft skills when dealing with people to empathise and understand the customers' needs.
• Working knowledge of a property management computer system e.g. Resident or similar.
• Microsoft Office.
• Excellent written and verbal communication skills.
• Present yourself in a professional manner.
• Well organised, able to multi‑task.

Other Details

• Working hours: 9am to 5.30pm Monday to Thursday and 4:30pm finish on Fridays.
• Office based in the City of London.
• Holidays: 25 days plus 8 bank holidays.

For more information, contact Anisha at Dove & Hawk on 0203 725 9835.

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