Service Centre Operations & Reception Specialist

GR Employment; Basildon; On-site; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency is currently seeking an Operations Agent in Basildon. The successful candidate will provide high-quality customer service within the Service Centre, manage various administrative tasks, and act as the receptionist when necessary. Key skills include excellent communication, interpersonal skills, and attention to detail. The role also offers a competitive hourly rate and various shift premiums. Candidates will receive security training when needed.

Benefits

Statutory holiday entitlement, pro rata

Ongoing support from a dedicated consultant

Weekly pay and pension scheme

Qualifications

• Must provide excellent customer service to internal and external customers.
• Attention to detail and problem-solving skills are essential.
• Security training will be given when required.

Responsibilities

• Perform administrative and operational tasks, answering calls to the Service Centre.
• Respond to queries in accordance with company standards.
• Manage day-to-day workload and seek support when needed.

Skills

Excellent written and verbal communication skills

Good interpersonal skills

Strong computer skills

Job description

A recruitment agency is currently seeking an Operations Agent in Basildon. The successful candidate will provide high-quality customer service within the Service Centre, manage various administrative tasks, and act as the receptionist when necessary. Key skills include excellent communication, interpersonal skills, and attention to detail. The role also offers a competitive hourly rate and various shift premiums. Candidates will receive security training when needed.