Service Centre Network Trainer — UK Travel & Compliance

Markerstudy Ltd; Hasland; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance group in Chesterfield is seeking an experienced Service Centre Network Trainer. The role focuses on delivering high-quality training across the Service Centre network, ensuring compliance and identifying opportunities for process improvements. Candidates should possess strong communication skills, a results-driven mindset, and proficiency in Microsoft Office. Regular travel across the UK is required, with the expectation of overnight stays as necessary. This position offers a full-time permanent opportunity with a competitive salary.

Qualifications

• Experience in delivering training and support across service networks.
• Strong decision-making skills and ability to drive continuous improvement.
• Clear communication and ability to collaborate with various teams.

Responsibilities

• Deliver engaging, high‑quality training across the Service Centre network.
• Monitor and maintain standards of existing processes and compliance.
• Identify opportunities to improve business processes and operational efficiency.
• Communicate effectively with colleagues, including senior managers.

Skills

Highly organised

Excellent written communication

Excellent verbal communication

In‑depth knowledge of business systems and processes

Ability to work independently

Analytical and creative thinker

Customer‑focused

Proficient in Microsoft Office

Tools

Microsoft Excel

FSM system

Job description

A leading insurance group in Chesterfield is seeking an experienced Service Centre Network Trainer. The role focuses on delivering high-quality training across the Service Centre network, ensuring compliance and identifying opportunities for process improvements. Candidates should possess strong communication skills, a results-driven mindset, and proficiency in Microsoft Office. Regular travel across the UK is required, with the expectation of overnight stays as necessary. This position offers a full-time permanent opportunity with a competitive salary.