Service Advisor | Upsell & Customer Care in Dealership

autoskills-uk; Salisbury; On-site; GBP 35,000; Full time

Job summary

A car dealership in Salisbury is seeking an enthusiastic and experienced Service Advisor. The successful candidate will manage service bookings, ensure customer satisfaction, and promote upselling of services and special offers. Applicants should have prior experience as a Service Advisor, knowledge of DMS systems, and a full UK driving license. This role offers a competitive salary of £35,000, along with additional benefits including life assurance and generous leave options.

Benefits

Life Assurance

Birthday off

Cycle To Work Scheme

Referral Bonus

Qualifications

• Must have previous experience as a Service Advisor.
• Knowledge of DMS Systems such as Kerridge, 1 link, or Pinnacle.
• Experience in Upselling services is required.

Responsibilities

• Arranging Service Department bookings.
• Ensure efficient workshop loading and customer satisfaction.
• Upselling works and service plans to customers.

Skills

Previous experience as a Service Advisor

Kerridge / 1 link / Pinnacle systems knowledge

Experience in Upselling

Full manual UK Driving License

Job description

A car dealership in Salisbury is seeking an enthusiastic and experienced Service Advisor. The successful candidate will manage service bookings, ensure customer satisfaction, and promote upselling of services and special offers. Applicants should have prior experience as a Service Advisor, knowledge of DMS systems, and a full UK driving license. This role offers a competitive salary of £35,000, along with additional benefits including life assurance and generous leave options.