Service Advisor: Upsell & Customer Care

Perfect Placement UK Ltd; Chester; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading automotive recruitment agency is seeking a qualified Service Advisor to join a busy automotive dealership in Chester. The role involves communicating with customers about vehicle service needs, updating records, and assisting with invoicing. Candidates should possess experience as a Service Advisor, excellent communication skills, and the ability to upsell services. The position offers a competitive salary up to £28,000 with an OTE of around £32,000.

Benefits

33 days annual leave

Company pension scheme

Employee discounts on vehicles

Training and development opportunities

Flexible working options

Life assurance and wellbeing support

Company share purchase plan

Paid volunteer day

Qualifications

• Working experience within a Service Advisor role is required.
• Ability to upsell on service work and service plans.
• Excellent communication and customer service skills.

Responsibilities

• Professionally communicate with customers about service and repair work.
• Produce Job Cards using in-house computer systems.
• Update Customers and Vehicle Records.

Skills

Customer Focused

Excellent communication

Upselling service work

Familiarity with Motor Dealership Database Software

Job description

A leading automotive recruitment agency is seeking a qualified Service Advisor to join a busy automotive dealership in Chester. The role involves communicating with customers about vehicle service needs, updating records, and assisting with invoicing. Candidates should possess experience as a Service Advisor, excellent communication skills, and the ability to upsell services. The position offers a competitive salary up to £28,000 with an OTE of around £32,000.