Service Advisor

Perfect Placement; Epsom; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading automotive recruitment agency is seeking a Service Advisor for a busy car dealership in Epsom. The successful candidate will provide excellent customer service, upsell services, and manage customer records. A competitive salary of up to £32,000 plus OTE of circa £40,000 is offered. Experience in a similar role is essential.

Benefits

Friendly, supportive work environment

Opportunity to earn uncapped commissions

Make a real impact on customer satisfaction

Qualifications

• Experience as a Service Advisor in the automotive industry.
• Ability to upsell service work and service plans.
• Customer focused with strong communication skills.

Responsibilities

• Communicate professionally with customers regarding their vehicle's service and repair needs.
• Produce job cards using in-house computer systems.
• Update records for customers and vehicles.
• Prepare and complete invoices.
• Advise customers on estimated repair costs and timelines.

Skills

High customer service skills

Communication skills

Ability to upsell

Tools

Motor Dealership Database Software

Job description

Overview

We are currently advertising on behalf of an Automotive well-established Car Dealership, who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Epsom area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• A friendly, supportive work environment with a close-knit team
• An opportunity to earn uncapped commissions based on upselling and exceptional customer service
• A role that allows you to make a real impact on customer satisfaction

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £32,000 with OTE of circa £40,000.

How to apply

To apply for this Service Advisor position, please forward your CV to Liam Buffenbarger quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK's Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

Perfect Placement UK Ltd - See our website for details