Service Advisor

Perfect Placement; Dorking; On-site; GBP 25,000 - 30,000; Full time

Job summary

An Automotive Repair Centre in Dorking is seeking a Service Advisor to join their team. The ideal candidate will have experience in the service sector, strong communication skills, and the ability to provide excellent customer service. This role offers a competitive salary of up to £30,000, with an OTE of around £36,000. Supportive benefits include holidays, pension contributions, and career development opportunities.

Benefits

23 days holiday + bank holidays

Employer pension contribution

Christmas meal and party

Internal career opportunities

Qualifications

• Proven experience in a Service Advisor role.
• Ability to upsell service work and plans.
• Strong customer-focused approach.

Responsibilities

• Communicate professionally with customers regarding service work.
• Manage job cards and update records.
• Prepare invoices and advise on costs and timelines.

Skills

Customer Focus

Excellent Communication

Experience in Service Advisor role

Tools

Motor Dealership Database Software

Job description

Overview

We are currently advertising on behalf of an Automotive Accident Repair Centre who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Dorking area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• 23 days holiday + bank holidays
• Employer pension contribution
• Christmas meal and party
• Internal career opportunities - progress and grow with our client

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £30000 with OTE of circa £36000.

How to apply

To apply for this Service Advisor position, please forward your CV to Darwin Manship quoting the job reference number or call our office for a chat about this position.

Perfect Placement UK Ltd - See our website for details