Server - Birmingham

Dishoom Limited; Highgate; On-site; GBP 40,000 - 60,000; Full time

Job summary

A renowned hospitality company in the UK is seeking a committed Server/Waiter/Waitress to provide exceptional guest experiences. Candidates should have at least one year’s experience in a high-volume restaurant and a passion for hospitality. The role involves greeting guests, managing service, and sharing knowledge of the menu. Extensive benefits include flexible working hours, full-time positions, team meals, financial aids, and comprehensive training programs to ensure development and job satisfaction.

Benefits

Free team meals every shift

Weekly wage advances

Up to 50% off dining for family and friends

Enhanced family leave and pay

Mental health support and fitness sessions

Qualifications

• At least 1 year experience in a high volume restaurant environment.
• Desire to grow with promotional opportunities available.

Responsibilities

• Greet guests with a welcoming smile.
• Manage guest experiences and ensure clear team communication.
• Knowledge of menu items and drinks to assist guests.

Skills

Friendly and attentive

Organisational skills

Knowledge of allergens and service procedures

Job description

We’re Looking For

Have you got Seva? In Dishoom, we see every team member as valuable and important to ensuring the all‑around brilliant experience for our guests. We are looking for friendly, attentive and organised people to join our team as Server/Waiter/Waitress.

Requirements

• Previous work experience as a Server/Waiter/Waitress – at least 1 year minimum in a high volume restaurant environment following detailed steps of service (including allergen procedures) and managing a busy section.
• A desire to grow – we only promote our Head Waiters from within; our award‑winning Babu Masterclass programme supports our teams with the tools to become future leaders.

Company

We are proud to be recognised as one of the best places to work in Hospitality. Looking after people is at the core of what we do and we work hard to make life at Dishoom the best it can be. Since 2010, our restaurants have celebrated the Irani cafes and all of the food and drink of Bombay. We have Dishoom Cafes across London, Edinburgh, Manchester, Birmingham and Glasgow. Our Permit Rooms can be found in Brighton, Cambridge and Oxford, with our newest Bar‑Cafe opening in Portobello opened earlier in the Spring! Plus, we have kitchens across London to ensure our guests can enjoy our food at home!

As well as running busy sites with big teams, we also understand the importance of doing more. From planting trees with our teams in the UK & India, tying Rakhis with our guests, to our dedication to helping to feed children through Meal for a Meal. Since January 2024, we have donated 20 million meals and counting, with each Dishoomwalle contributing to 55 meals per shift!

What to Expect

• Free team meals every shift, plus all the Chai you can drink!
• Pay: 19–20 per hour inclusive of tronc (based on the last 3‑months average). We pay on a monthly basis.
• A full‑time role working across 5 days; Monday‑Sunday availability required.
• A weekly changing rota provided at least 6 days in advance.
• We’re an all‑day dining Cafe, meaning our teams work a variety of daytime and evening shifts (not the usual always late nights!)
• Access to our award‑winning training programmes and support. We focus on your development from day one and proudly promoted 211 Dishoomwalles last year!
• Paid holiday at your usual rate. Our sites are closed Christmas Day and Boxing Day; if you have children, we’ll provide one extra day to take them to their first day at school.
• No uniforms here – smart casual and comfortable is key, and of course trainers are fine.
• Financial benefits: weekly wage advances and emergency cash; access to savings support & financial health planning tool.
• Up to 50% off when dining at Dishoom with friends and family.
• Enhanced family leave and pay.
• Mental & physical wellbeing: All Babus (Managers) fully trained in mental health support & first aid. Dedicated support from our confidential advice helpline – 24 hrs a day, 365 days a year. On‑demand GP appointments, free counselling sessions and life coaching through our wellness app. Free fitness sessions every month (including yoga and spin classes).
• Socials: Family Mela, huge Christmas celebration, regular team events. Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp – an incredible once‑in‑a‑lifetime guided tour of Bombay with our co‑founders (over 200 people attended last year)!

Responsibilities

• Greet our guests day or night with a smile that makes them instantly feel welcomed.
• Transport our guests to Bombay, with awesome knowledge of all of our drinks, bar snacks, curries, sharing plates and well‑loved Dishoom dishes.
• You are on point for your guests’ experience (whatever the number of tables); you ensure there is clear communication to your team, so that everything runs smoothly and nothing goes a‑miss.