Senior User Researcher - Government Digital, High Impact

Cognizant; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading tech consultancy is seeking a Senior User Researcher in London to drive impactful research for UK Government digital services. You will lead research projects that influence the design and delivery of user-centric services, using various qualitative and quantitative techniques. The ideal candidate has experience in government digital initiatives and excels in collaborative environments. Join us to help shape the future of public services and deliver meaningful user insights.

Qualifications

• Strong background in government digital projects, ideally with hands-on experience in GDS.
• Extensive practical experience in user research methodologies.
• Proven ability to mentor junior researchers and collaborate effectively.

Responsibilities

• Drive user research projects and deliver actionable insights.
• Use qualitative and quantitative methods to inform design.
• Support a collaborative team culture and agile methodologies.

Skills

User research

Collaboration with multidisciplinary teams

Usability testing

GDS principles

Agile working

Job description

A leading tech consultancy is seeking a Senior User Researcher in London to drive impactful research for UK Government digital services. You will lead research projects that influence the design and delivery of user-centric services, using various qualitative and quantitative techniques. The ideal candidate has experience in government digital initiatives and excels in collaborative environments. Join us to help shape the future of public services and deliver meaningful user insights.