Senior User Researcher - Flexible Impactful Public Services

Methods Business and Digital Technology; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A UK-based IT consulting firm is looking for an experienced Senior User Researcher to lead user research in a public sector environment. The role involves developing research strategies, advocating for user needs, and mentoring junior researchers. Strong leadership and communication skills are essential. Benefits include flexible working arrangements, a discretionary company bonus, and private medical insurance.

Benefits

25 days annual leave

24/7 confidential employee assistance programme

Discretionary company bonus

Private medical insurance

Enhanced maternity and paternity pay

Responsibilities

• Devise research strategies with client product managers.
• Communicate user needs to design accessible services.
• Guide and mentor other user researchers.

Skills

Strong leadership skills

Ability to support and develop less experienced colleagues

Understanding research questions

Applying research and analysis techniques

Ensuring inclusive research

Communicating research findings clearly

Facilitating workshops

Working in an agile environment

Education

Relevant industry experience

Job description

A UK-based IT consulting firm is looking for an experienced Senior User Researcher to lead user research in a public sector environment. The role involves developing research strategies, advocating for user needs, and mentoring junior researchers. Strong leadership and communication skills are essential. Benefits include flexible working arrangements, a discretionary company bonus, and private medical insurance.