Senior User Researcher — Flexible, Agile Public Services

Version 1; United Kingdom; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading technology services company in the UK is seeking a User Researcher to join their agile teams. The successful candidate will conduct user research to inform service design, ensuring accessibility and usability for a diverse range of users. This role offers a comprehensive benefits package, including career progression opportunities, flexible working arrangements, and various wellbeing initiatives.

Benefits

Quarterly Performance-Related Profit Share

Strong Career Progression

Flexible/Remote working

Financial Wellbeing initiatives

Employee Wellbeing schemes

Educational assistance

Reward schemes

Environmental and community initiatives

Qualifications

• Experience in designing to meet diverse user needs.
• Ability to collaborate with user researchers.
• Experience in agile environments and multidisciplinary teams.

Responsibilities

• Plan and design user research activities.
• Communicate findings effectively to stakeholders.
• Work collaboratively in agile teams.

Skills

Understanding diversity of users

Experience in user research methods

Turning research data into findings

Design thinking understanding

Basic user research activity

Evaluating concepts and prototypes

Communicating design processes

User-centred design practices

Job description

A leading technology services company in the UK is seeking a User Researcher to join their agile teams. The successful candidate will conduct user research to inform service design, ensuring accessibility and usability for a diverse range of users. This role offers a comprehensive benefits package, including career progression opportunities, flexible working arrangements, and various wellbeing initiatives.