Senior Transformation Project Manager

-; Welwyn Garden City; On-site; GBP 80,000 - 100,000; Full time

Job summary

A healthcare organization in Welwyn Garden City seeks a Senior Transformation Project Manager to lead complex transformation programmes and drive digital innovation in patient care. This role requires extensive knowledge of NHS services, strong problem-solving skills, and a genuine interest in digital transformation. The successful candidate will manage multiple projects, ensuring timely delivery and significant improvements. A recognised project management qualification is essential, along with experience in Integrated Urgent Provider Organisations.

Qualifications

• Extensive knowledge of NHS 111, CAS, and GP Out-of-Hours services.
• Experience in an Integrated Urgent Provider Organisation (NHS 111/GP OOH/CAS).

Responsibilities

• Lead complex transformation programmes.
• Drive digital innovation and deploy new technologies.
• Provide high-quality project management and reporting.
• Lead and motivate cross-organisational teams.
• Exercise appropriate challenge to managers/leads.

Skills

Problem-solving skills

Communication and relationship-building

Flexible working approach

Digital transformation interest

Education

Recognised Project Management Qualification

Tools

Microsoft Office tools

Project management software

Job description

Job summary

As our Senior Transformation Project Manager, you will:

• Lead complex transformation programmes ensuring they deliver real, measurable improvements.
• Drive digital innovation exploring, evaluating and deploying new technologies that enhance patient pathways, clinical workflows and operational efficiency.
• Work in collaboration with a wide range of internal and external stakeholders, from clinical leads to commissioners and system partners.
• Bring structure, clarity and momentum to challenging projects, identifying problems early and developing creative, pragmatic solutions.

Key attributes

• Extensive knowledge of NHS 111, CAS and GP Out-of-Hours services – you understand how the services operate, the pressures they face and the opportunities for improvement.
• Strong problem‑solving skills and the ability to translate complexity into actionable plans.
• Outstanding communication and relationship‑building abilities, able to influence at all levels and bring people with you.
• A flexible, proactive working approach, comfortable managing competing priorities and adapting to fast‑changing environments.
• A genuine interest in digital transformation, with experience introducing and embedding innovative technology in healthcare settings.

Main duties

• Provide high‑quality project management, including project planning, administration, risk management and reporting.
• Maintain key project documents and use the full suite of Microsoft Office tools and project management software.
• Exercise appropriate challenge (especially around non‑delivery) to managers/leads, making complex judgments and decisions regarding project management when progress is conflicting.
• Take immediate and decisive action where projects fail to meet key milestones or targeted improvement levels.
• Lead and motivate cross‑organisational teams, fostering a collaborative and productive work environment.

About us

We reserve the right to close this vacancy early, should we receive sufficient applications.

Qualifications

• Recognised Project Management Qualification.
• Experience working in an Integrated Urgent Provider Organisation (NHS 111/GP OOH/CAS).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

Employer details

Employer name: HUC
Address: HUC HQ, Ascots Lane, Welwyn Garden City, AL7 4HL