Senior Third Party Claims Handler

Red Dot Search; England; On-site; GBP 28,000 - 35,000; Full time

Job summary

A recruitment agency is seeking a Senior Third Party Claims Handler in Bolton, UK. This full-time permanent position requires experienced professionals in motor claims to manage complex caseloads and handle high-value cases. The role offers a flexible working environment, a competitive salary between £28,000 and £35,000, and support for industry qualifications. Additionally, perks including an enhanced holiday package, pension contributions, and a positive working atmosphere are provided.

Benefits

Enhanced holiday package

Support with industry qualifications

Birthday day off

Contributory pension

Performance bonus opportunities

Qualifications

• Minimum 2 years motor claims experience (Third Party or Credit Hire essential).
• Proven experience handling complex or high-value TPVD / TPPD files.
• Ability to manage a busy workload with accuracy.

Responsibilities

• Managing a caseload of complex Third Party Vehicle Damage and Property Damage claims.
• Leading on liability enquiries and making confident, evidence-based decisions.
• Liaising with solicitors, insurers and accident management companies.

Skills

Motor claims experience

Investigative skills

Attention to detail

Communication skills

Relationship-building skills

Education

GCSE English & Maths (C / 4 or above) or equivalent

CII Certificate or willingness to complete

Job description

Overview

Senior Third Party Claims Handler

Full-time | Permanent

Egerton, Bolton | £28,000 -£35,000 depending on experience

Monday-Friday, 9am-5pm | Flexible working available

If you're an experienced Third Party Motor Claims professional looking for more responsibility, complex files, and greater autonomy, this senior role will suit you.

You'll handle higher-value and more technical cases, carry out detailed liability investigations, and play a key role in maintaining quality across the team.

Responsibilities

• Managing a caseload of complex Third Party Vehicle Damage and Property Damage claims
• Leading on liability enquiries and making confident, evidence-based decisions
• Handling high-value losses and more contentious files
• Liaising with solicitors, insurers and accident management companies
• Identifying, investigating, and escalating potential fraud
• Supporting team members with knowledge sharing and technical guidance
• Delivering a consistently high level of service to all parties

What You\'ll Need

• Minimum 2 years motor claims experience (Third Party or Credit Hire essential)
• Proven experience handling complex or high-value TPVD / TPPD files
• Strong investigative skills and excellent attention to detail
• Ability to manage a busy workload with accuracy
• Confident communication and relationship-building skills
• CII Certificate (or willingness to complete it with full support)
• GCSE English & Maths (C / 4 or above) or equivalent

What\'s On Offer

• Salary from £28k -£35k depending on experience
• Support with industry qualifications (including CII)
• Enhanced holiday package increasing with service
• Birthday day off and seasonal shopping half-day
• Holiday sell scheme
• Contributory pension
• Free on-site parking
• Casual dress code + free branded clothing
• Cycle to Work scheme
• Performance bonus opportunities
• Mental health and first aid support
• A positive, supportive working environment

Apply now to progress your insurance career with a business that backs your development.