Senior Specimen Collector - 1202

Millennium Health; Richmond; On-site; GBP 40,000 - 60,000; Full time

Job summary

A specialty laboratory is seeking a Senior Male Specimen Collector in Richmond, VA. This full-time role involves significant travel to establish new accounts and train collector staff. The ideal candidate has experience in the medical field or customer service, strong compliance skills, and a valid driver's license. Benefits include medical insurance, a 401k with company match, and paid time off.

Benefits

Medical, Dental, Vision, Disability Insurance

401k with Company Match

Paid Time off and Holidays

Tuition Assistance

Mileage reimbursement

Qualifications

• 6+ months of experience as a specimen collector or 1+ years in the medical field preferred.
• Familiarity with medical insurance and diagnostic codes is a plus.
• Physical ability to lift up to 20 lbs and adhere to compliance standards.

Responsibilities

• Travel to new accounts to ensure proper setup and coverage.
• Collect urine and/or oral fluid specimens.
• Support onboarding of new Specimen Collectors.

Skills

Experience as a specimen collector

Customer service experience

Ability to navigate a smartphone and computer

Valid driver's license

Understanding of HIPAA and confidentiality

Education

High School diploma or equivalent

Job description

Senior Male Specimen Collector

Location: Richmond, VA

Schedule: Full Time: Schedule varies depending upon business needs. Must be willing to travel.

Seeking: Male candidates required for observed collections of gender identified male patients.

Help make a positive impact in your community!

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

The Senior Specimen Collector is a key role at Millennium Health. As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory. This position is a cross functional subject matter expert traveling 90% of the time to start new accounts and train new Specimen Collectors in the practice.

As a Senior Specimen Collector:

• Travel to new accounts to ensure proper set up and coverage
• Support onboarding of new Specimen Collectors in the practice
• Subject matter expert with Millennium’s systems and processes
• Collect patient urine and/or oral fluid (saliva) specimens
• Process and package collections for shipping
• Serve as an intermediary between the practice / clinic, laboratory, LSA Leadership
• Record patient information, physician order details, and pertinent laboratory information.
• Resolve specimen concerns with billing or patient information in ordering portal
• Order and maintain collection supplies inventory onsite
• Observe collection for Millennium Health specimens (when applicable)
• Driving from/to multiple facilities may be required and occasional overnight coverage.

Ideal Candidate:

• 6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients preferred
• 2+ years of customer service experience can be considered in place of medical experience
• Demonstrated ability to navigate a smart phone and computer required
• Valid driver’s license required
• Medical insurance/billing and/or familiarity with medications/diagnostic codes is a plus
• Ability to ensure HIPAA, HiTrust, Confidentiality and Compliance policy, procedures, and standards are always adhered to.
• Ability to ensure administrative, physical and technical cyber security controls are always adhered to
• High School diploma or equivalent required
• Physical requirements: sitting 60%, walking 20%, standing 20%, lifting up to 20 lbs

This position requires regular travel. In accordance with federal travel regulations, all employees must possess a valid REAL ID or an acceptable alternative form of identification to comply with government travel guidelines. Proof of compliant identification will be required prior to the start of employment.

Millennium Health is a CLIA Certified and CAP Accredited specialty laboratory. We partner with a trusted and accredited background screening provider, to conduct pre-employment background checks.

Benefits Offered:

• Medical, Dental, Vision, Disability Insurance
• 401k with Company Match
• Paid Time off and Holidays
• Tuition Assistance
• Behavioral and Health Care Resources
• Mileage reimbursement

• Salary Range: $21-24/hr.
• Salary offered is dependent on qualifications, experience, and geographical location.

Millennium Health is an Equal Opportunity/Affirmative Action Employer and E-Verify participant. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.