Senior Solutions Architect

Referral Board; United Kingdom; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading technology company in the United Kingdom is seeking a Solutions Architect to serve as a technical authority and trusted advisor. The role requires building relationships with enterprise clients, understanding their goals, and articulating how the company's solutions can meet their needs. Ideal candidates will have a track record in technical presales and customer relations, alongside a passion for continuous learning. The position includes competitive pay, health coverage, flexible schedules, and generous vacation days.

Benefits

Competitive pay

Health coverage

Flexible work schedules

Generous vacation days

Charitable matching contributions

Volunteer hours

Parental leave

Qualifications

• Proven success in a technical presales role with technology sales experience.
• Experience in the Enterprise sector with navigating its challenges.

Responsibilities

• Serve as a technical point of contact for enterprise clients.
• Develop understanding of customer goals and articulate how offerings meet needs.
• Create value-based relationships at all levels in organizations.
• Participate in planning and execution phases for territories.
• Demonstrate understanding of Elastic products in meetings and events.
• Advise sales team on effective positioning of products.
• Educate and enable partners in sales processes.

Skills

Technical presales experience

Ability to articulate benefits of platforms

Customer relationship management

Influencing and persuasion

Ability to inspire groups

Passion for continuous learning

Job description

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale. Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

As a Solutions Architect (SA) at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and solve our customer’s business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo. This role works with some of our biggest enterprise clients.

What You Will Be Doing

• Serving as the technical point of contact for some of our biggest clients within the Enterprise Sector.
• Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
• Creating and owning value-based relationships at all levels in customer organizations.
• Participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate value in sales meetings and at events such as meetups and conferences.
• Advising the sales team on effective ways of positioning Elastic products, solutions and services.
• Onboarding, educating and enabling our partners, and supporting them in sales cycles.
• Creating collateral, contributing to programs and collaborating with other Elasticians to meet client needs.
• Being the voice of the customer and community to communicate needs, gaps, and enhancements to engineering and leadership teams.
• Deepening both your sales and technical skills through self-driven education and taking advantage of Elastic’s professional development opportunities.

What You Bring Along

• A track record of success in a technical presales role with experience selling and implementing technology to earn customer trust.
• Experience in the Enterprise sector with the ability to navigate its unique challenges.
• Demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
• A real passion for curiosity and continuous learning.
• A history of successful customer relations where you developed architectures that met goals or solved problems.
• Ability to influence and persuade teams on ideas, technologies, or architectural patterns.
• Ability to inspire groups, both large and small.
• Willingness to travel about 30% within the region and occasionally internationally.

Additional Information

Elastic is a distributed company that values diversity and inclusion. We strive to offer parity of benefits across regions and to take care of our people wherever they are.

• Competitive pay based on the work you do here.
• Health coverage for you and your family in many locations.
• Flexible calendars and locations for many roles.
• Generous vacation days each year.
• Matching charitable contributions up to $2000 (or local currency equivalent) per year.
• Up to 40 hours per year to use toward volunteer projects.
• Parental leave with a minimum of 16 weeks.

Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by law.