Senior Service Engineer

Wärtsilä Corporation; Fareham; On-site; GBP 40,000 - 55,000; Full time

Job summary

Wärtsilä Corporation is seeking a Senior Service Engineer to join their Fareham team, focusing on Field Service activities, including repair and troubleshooting of mechanical and electrical equipment. The ideal candidate will have a BSc in Engineering and at least 3 years of field service experience, along with a commitment to safety and customer satisfaction.

Benefits

Continuous learning opportunities

Inclusive work environment

Qualifications

• 3+ years experience in field service.
• Experience with Wärtsilä's products beneficial.
• Good understanding of pneumatic and electric systems.

Responsibilities

• Execute Field Service activities: overhaul, repair and troubleshooting.
• Ensure compliance with safety rules and company obligations.
• Submit high-quality service work reports within 48 hours.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Technical instructions understanding

Customer liaising

Education

BSc degree in Engineering

Job description

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Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future.With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that 88% of the world's trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services- together. Are you ready to jump onboard?

We are looking for a Senior Service Engineer, Field Service reporting to our Fareham location.

What you will do:

• Independently execute Field Service activities such as overhaul, repair and basic trouble shooting.
• Be aware of the local work instructions for overhauling components and ensure they are understood and adhered to.
• Ensure that all activities on-site are carried out in accordance with the site safety rules and in compliance with the Company’s Health and Safety obligations.
• Liaise closely with the On-Site Team Leader/Service Coordinator to provide progress status of the assigned work and ensure service deadlines are met.
• Liaise with customers on site handling enquiries and technical queries.
• Actively advise and promote available products and solutions to customers.
• Ensure that all timesheets (signed by customer) and expense sheets are submitted weekly.
• Submit accurate and high-quality service work reports within 48 hours of returning home from assigned jobs.
• To adopt a pleasant, adaptable attitude when requested to assist Company staff with any “ad-hoc” duties that may be required
• Carry out all tasks in such a way as to always ensure maximum (internal and external) satisfaction to the extent that this is within the employee’s control.
• In addition to the above duties and responsibilities, the post holder must be prepared to undertake such additional duties within their capabilities which may result from changing circumstances, but which may not of necessity, change the general character or level of responsibility of the post.

To be successful in this role, it would be great to have the following:

• BSc degree in Engineering and/or proven experience (3years minimum) in a field for service works with installation of mechanical, electric, and auxiliary equipment.
• Experience with work on Wärtsilä's products will be beneficial.
• Awareness and readiness to take up the tasks for mechanical and electrical troubleshooting both on engines, auxiliary systems, and our service products.
• Good understanding of technical instructions, drawings, schematic diagrams (e.g., pneumatic, electric systems).
• Readiness to travel and work in the UK, abroad as well as offshore (foreseen up to 200 days/year).
• Very good English skills – spoken and in written.

Why you and us?

• You are valued – as your true self. At Wärtsilä YOU matter. We value diversity and are committed to supporting an inclusive work community.
• Your growth is supported. We believe in continuous learning & teamwork. Wärtsilian community has your back when it comes to development opportunities – so you can develop beyond your potential.
• You get to make a difference. Innovation and sustainability are important for us. Every day, we - Wärtsilians - put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality.

Contact & next steps

• Submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email. We try our best to get back to everyone within 2-3 weeks after the application deadline.

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com .