Senior Scheduling & Account Manager – Vehicle Testing

Government Recruitment Service; Plymouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A government agency is seeking a senior role to lead vehicle testing services in the UK. You will manage frontline teams, engage with various stakeholders, and ensure high-quality service delivery. The ideal candidate has strong communication skills, experience in change management, and the ability to analyze data for continuous improvement. The role offers competitive benefits including a significant pension contribution and flexible working options.

Benefits

Employer pension contribution of 28.97%

25 days annual leave plus bank holidays

Flexible working options

Qualifications

• Ability to build and maintain relationships with stakeholders.
• Experience in analyzing trends, risks, and opportunities.
• Operational lead experience on service delivery.

Responsibilities

• Lead frontline teams and champion high-quality testing services.
• Interpret monitoring information and provide insights to stakeholders.
• Develop collaborative relationships to resolve complaints.

Skills

Experience of delivering change

Excellent communication skills

Report writing skills

Interpersonal skills

Job description

A government agency is seeking a senior role to lead vehicle testing services in the UK. You will manage frontline teams, engage with various stakeholders, and ensure high-quality service delivery. The ideal candidate has strong communication skills, experience in change management, and the ability to analyze data for continuous improvement. The role offers competitive benefits including a significant pension contribution and flexible working options.