Senior Salesforce Architect

Our Client; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global consulting firm is seeking Senior CRM Architects and Consultants to design and deliver enterprise-wide digital transformations. Candidates should have 5-15 years of experience in IT architecture or CRM consulting, preferably in consumer goods or retail. You will engage with C-level stakeholders and work with major platforms like Salesforce and SAP. Fluency in English is required; additional languages are a plus.

Qualifications

• 5-15 years' experience in IT architecture/CRM consulting.
• Hands-on knowledge of major CRM platforms.
• Experience integrating CRM with ERP and analytics systems.

Responsibilities

• Design and deliver enterprise-wide digital transformations.
• Shape CRM roadmaps and advise C-level stakeholders.
• Work on complex global CRM programs.

Skills

CRM strategy

Stakeholder management

Cloud-native architecture

Integration skills

English fluency

Tools

Salesforce

Microsoft Dynamics 365

SAP CX

Oracle CRM

Tableau

Power BI

Mulesoft

Dell Boomi

Job description

I'm partnered with a global consulting firm that's growing their CRM Strategy & Transformation practice. They're looking for senior CRM Architects and Consultants who want to design and deliver enterprise-wide digital transformations for some of the world's leading organisations.

If you're someone who thrives on shaping CRM roadmaps, advising C-level stakeholders, and architecting solutions across platforms like Salesforce, Microsoft Dynamics, SAP, or Oracle, this could be a strong next step.

Why this role?

• You'll work on complex, global CRM programmes that go far beyond "just implementations" - think strategy, architecture, integration, and transformation.

• You'll have a real seat at the table with business and technology leaders, influencing how organisations reimagine their customer experience.

• You'll join a high-calibre consulting team where you'll learn, grow, and make a visible impact.

What they're looking for

• 5-15 years' experience in IT architecture/CRM consulting, ideally in consumer goods, retail, or industrial sectors.

• Deep hands-on knowledge of platforms like Salesforce, SAP CX, Microsoft Dynamics 365, Oracle CRM.

• Strong experience integrating CRM with ERP, Data Lakes, Analytics (Tableau, Power BI) and other enterprise systems.

• Solid understanding of modern architecture (cloud-native, API-led, CI/CD pipelines, event-driven patterns).

• Excellent stakeholder management skills - you'll need to be credible with C-levels and tech teams alike.

• English fluency is a must; French or Dutch is a bonus.

Bonus points if you bring:

• Experience with commerce platforms (Salesforce Commerce Cloud, Adobe Commerce) or integration tools (Mulesoft, Dell Boomi).

• A background in legacy integration and remediation.

To be considered, please respond with your latest CV.