Senior Sales & Key Holder — Luxury Retail Leader

Reiss Limited; Bicester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading luxury fashion retailer is seeking a Senior Sales / Key holder for their Bicester Outlet store. This role offers the opportunity to lead a team in delivering exceptional customer service and maintaining the brand's high standards. The ideal candidate will motivate team members, enhance customer relationships, and drive sales targets. Benefits include a generous employee discount, commission structure, and career development opportunities.

Benefits

Seasonal business wear allowance

Generous employee discount

Rewarding commission structure

Wellbeing support

Family friendly policies

23 days annual leave

Qualifications

• Ability to motivate and lead a team effectively.
• Excellent communication skills.
• Strong understanding of customer service principles.

Responsibilities

• Support the team to represent the brand well.
• Educate the team about the brand identity.
• Maintain store standards and cleanliness.
• Build and nurture customer relationships.
• Meet personal and store sales targets.

Skills

Team motivation

Customer relationship building

Pressure management

Brand identity understanding

Job description

A leading luxury fashion retailer is seeking a Senior Sales / Key holder for their Bicester Outlet store. This role offers the opportunity to lead a team in delivering exceptional customer service and maintaining the brand's high standards. The ideal candidate will motivate team members, enhance customer relationships, and drive sales targets. Benefits include a generous employee discount, commission structure, and career development opportunities.