Senior Rough Sleeping Outreach Worker

Coventry City Council; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local government organization is seeking a motivated Senior Accommodation Worker to oversee a 15-room Supported Accommodation house. You will lead a team of Support Workers to provide high-quality support for individuals transitioning from rough sleeping. The role requires strong leadership skills, effective communication, and the ability to manage challenging situations. Candidates should have experience working with vulnerable individuals and a commitment to enhancing their long-term housing outcomes.

Benefits

Fantastic rewards and benefits package

Guaranteed interview for qualifying candidates

Qualifications

• Experience working with individuals experiencing trauma or homelessness.
• Ability to support and guide a team of support workers.
• Calm, professional approach with effective organizational skills.

Responsibilities

• Lead day-to-day operations of a supported accommodation house.
• Manage and support a team of four Support Workers.
• Work with residents to develop independent living skills.

Skills

Experience with rough sleepers

Leadership skills

Effective communication

Problem-solving

Job description

Our Values

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

What is the job role?

The Senior Accommodation Worker (RSOT) will lead the day‑to‑day operation of a new 15‑room Supported Accommodation house, ensuring the delivery of high‑quality, person‑centred support for individuals transitioning away from rough sleeping. The post holder will manage and support a team of four Support Workers, providing guidance, supervision, and direction to ensure consistent and effective practice. The role involves working closely with residents to stabilise their accommodation, develop independent living skills, and access the services they need to sustain long‑term housing. You will also support the development of improved pathways into accommodation, strengthen partnership working with internal and external agencies, and ensure accurate monitoring of outcomes and progress. This is a frontline leadership role requiring strong organisational skills, sound professional judgement, and a commitment to improving outcomes for people experiencing homelessness. All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

Who are we looking for?

We are seeking a motivated and resilient individual with experience of working with rough sleepers or people with multiple and complex needs. You will bring a calm, professional approach and the ability to build constructive relationships with individuals who may have experienced trauma, instability, or repeated homelessness. The successful candidate will demonstrate strong leadership skills, the ability to support and guide a small team, and confidence in managing challenging situations. You will be an effective communicator, able to work collaboratively with a wide range of partners, and capable of developing creative solutions to help individuals move towards sustained accommodation.

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Currently in care or have previously been in care
• Consider yourself to be disabled or have a long‑term health condition

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

If you join us, we will provide a fantastic rewards and benefits package – to find out more please visit https://www.coventry.gov.uk/council-vacancies