Senior Researcher

Collinson Group; Camden Town; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global research firm in Camden Town seeks a Researcher / Senior Research Manager to lead global initiatives and serve as a strategic partner. The ideal candidate has over 5 years of experience in multi-market research and strong vendor management skills. This is an excellent opportunity for someone adept in data analysis and project management, ready to make an impact across the organization.

Qualifications

• 5+ years managing and delivering high-impact, multi-market research programmes.
• Proven ability to work in matrixed or hub-and-spoke organisations.
• Experience designing research for strategic decision-making.

Responsibilities

• Lead end-to-end design and delivery of global research initiatives.
• Develop proprietary IP and insight content.
• Act as a strategic partner to regional stakeholders.

Skills

Data analysis

Vendor management

Stakeholder management

Project management

Survey scripting

Education

Relevant educational background or equivalent research experience

Tools

Qualtrics

Python

R

Job description

Overview

Mission focused on doing good beyond profit, seeking opportunities for our people to share in our success and to give back to the communities and people within which we work. The organisation has over 2,200 global colleagues and a central research hub that powers the understanding of travellers, loyalty, and consumer behaviour through high-impact, strategically aligned research.

Purpose of the job: As a key member of the central research hub, the Researcher / Senior Research Manager will lead global research initiatives, acting as a consultant and advisor to regional/function teams. The role combines hands-on research execution with a strong consultative approach, balancing technical expertise, stakeholder engagement, and vendor oversight. The objective is to ensure research is rigorous, insight-led, and globally coherent while empowering regional/functional teams to execute impactful local studies aligned with the broader strategy and research framework.

Responsibilities

• Lead end-to-end design and delivery of global or strategically critical research initiatives, aligned to business priorities and commercial goals.
• Develop proprietary IP and insight content that powers thought leadership, product innovation, and client engagement strategies.
• Act as a strategic partner to regional stakeholders, helping them shape research briefs, apply best practices, and ensure methodological rigour.
• Provide guidance on sampling, scoping, vendor selection, and data interpretation for regionally-led projects.
• Drive consistency across the global research portfolio by ensuring alignment to central frameworks and data quality standards.
• Build strong partnerships across marketing, product, commercial and partnerships teams globally to embed research into decision-making.
• Act as the primary point of contact for global research vendors – negotiating project scope, managing performance, ensuring quality standards, drafting terms of engagement, and providing vendor guidance for regionally led initiatives.
• Leverage advanced analytical techniques (e.g., segmentation, conjoint, regression, clustering) to extract strategic insights from data.
• Translate complex findings into clear, compelling narratives and actionable recommendations tailored to diverse audiences.
• Maintain a central repository of research outputs, ensuring accessibility and reusability across the business.
• Champion consistent measurement approaches and identify opportunities for longitudinal tracking or research consolidation.
• Contribute to continuous improvement of research operations, tooling, and knowledge-sharing across the global network.

Qualifications & Experience

• 5+ years managing and delivering high-impact, multi-market research programmes in a commercial setting.
• Experience within an agency setting is beneficial, but not essential.
• Proven ability to work in matrixed or hub-and-spoke organisations, collaborating with global and regional stakeholders.
• Experience designing research for both strategic decision-making and go-to-market activation (e.g., brand, product, marketing use cases).
• Adherence to ethical standards (e.g., Market Research Society Code of Conduct, Insights Association Code of Standards and Ethics) and ensuring high-integrity research practices.
• Strong vendor management experience, including budget control, quality assurance, and negotiation.
• Expertise in quantitative research methodologies; qualitative exposure is a plus.
• Proficient in survey scripting and analysis tools (e.g., Qualtrics); experience with statistical programming/packages (Python or R) is beneficial.
• Ability to turn data into insights via advanced analytics and storytelling; excellent stakeholder management and communication skills with influence across levels.
• Strong project management capabilities, including coordinating across time zones and managing multiple concurrent initiatives.
• Relevant educational background or equivalent research experience; additional qualifications in data science, behavioural science, or strategy consulting are advantageous.