Senior Receptionist/ Head Host

The Ivy Collection; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-known restaurant brand in London seeks a Senior Receptionist to join their dynamic team. Your role will involve providing friendly and professional guest service, sharing menu knowledge, and ensuring an exceptional Ivy experience. Ideal candidates are positive team players with required experience. This position comes with various benefits including discounts and career development opportunities.

Benefits

50% staff discount

Career development and training

Extra holiday allowance

Guaranteed day off on Birthday

Qualifications

• Experience in a similar role is required.
• Advanced English language skills are essential.

Responsibilities

• Provide friendly and professional service.
• Share menu knowledge and make recommendations.

Skills

Positive attitude

Team player

Professionalism

Service delivery

Job description

Overview

Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a confident Senior Receptionist to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.

Responsibilities

• Provide a quick, friendly, and professional service at all times.
• Confidently share knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us.

About you

• You are positive and responsive to our guest’s needs and exceed expectations when it comes to service delivery.
• You are a team player who delights in being professional and well-mannered with both guests and team members.

Benefits & Rewards

• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• 'Refer a Friend' bonuses.
• Career development and training, including Apprenticeships.
• Free food and drinks to the same standard that we serve our guests when you are working.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• You can take your Birthday as a day off - Guaranteed!
• Cycle to Work Scheme.
• Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more.

About us

We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.

Please also attach your CV with application.

Experience

Experience: Required

Languages: English – Advanced

Employment: Full-time

About The Ivy Collection

The Ivy Kensington brasserie offers relaxed, sophisticated all day dining.