Senior Receptionist

Caprice Restaurants; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury dining establishment in London is seeking a Senior Receptionist to lead guest interactions and manage reservations. The ideal candidate will have prior experience as a receptionist or Maitre D' and demonstrate exceptional communication and multitasking abilities. Join our distinguished team committed to providing unparalleled hospitality and enjoy attractive benefits including discounts and opportunities for progression.

Benefits

Generous discount off your bill

28 days holiday

Exclusive access to various discounts

Reward programmes and recognition incentives

Qualifications

• Previous experience as a receptionist or Maitre D' in a restaurant.
• Maintain the reception area, keeping it clean and organized.
• Uphold the highest standards of service and guest satisfaction.

Responsibilities

• Greet and welcome guests with warmth and professionalism.
• Manage reservations, ensuring accurate and efficient table assignments.
• Coordinate with the service team to ensure a seamless dining experience.
• Answer phone calls and inquiries, providing information and assistance.

Skills

Knowledge of Open Table or Seven Rooms

Excellent communication and interpersonal skills

Strong organizational skills

Ability to multitask in a fast-paced environment

Positive and friendly demeanour

Job description

Overview

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London Competitive

Sexy Fish, located in the heart of Mayfair, is an avant-garde dining destination celebrated for its opulent decor, innovative cuisine, and electric atmosphere. As a pioneer in the culinary scene, Sexy Fish offers a unique blend of art, fashion, and culinary excellence. Our food takes its inspiration from Asian cuisine, with a focus on Japan - sushi, sashimi, tempura, and robata. The bar is known for offering the world\'s largest Japanese Whisky Collection and prides itself on unique service standards and cocktail knowledge. With creativity and flair at the front of every cocktail & drink created, the team won the Best International Restaurant Bar at TOTC 2022.

We are currently seeking a poised and customer-focused Senior Receptionist to join our dynamic team. As a Senior Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant.

Responsibilities

• Greet and welcome guests with warmth and professionalism.
• Open Table and/or Seven Rooms experience.
• Manage reservations, ensuring accurate and efficient table assignments.
• Coordinate with the service team to ensure a seamless dining experience.
• Answer phone calls and inquiries, providing information and assistance.
• Maintain the reception area, keeping it clean and organized.
• Uphold the highest standards of service and guest satisfaction.

Requirements

• Knowledge of Open Table or Seven Rooms
• Previous experience as a receptionist or Maitre D\' in a restaurant.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Positive and friendly demeanour.

Benefits

• Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group
• Unrivalled opportunities for progression across the Group
• 28 days holiday, increasing with length of service up to 5 extra days
• Recommend a friend scheme with great bonuses per individual referral
• Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more
• Reward programmes, long service awards, and staff recognition and incentives

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.