Overview
As a Commercial Manager, you will play a pivotal role in the commercial leadership of a major Facilities Management contract. You will be at the centre of operational and financial success, ensuring robust contract management, financial governance, and commercial value creation. Acting as a trusted advisor to both internal stakeholders and clients, you will safeguard profitability, compliance, and long-term success across the full contract lifecycle—from mobilisation and pricing to ongoing performance, change management, and renewals.
This is a high-impact role, combining strategic influence with hands-on contract management, within a leading FM provider.
Key Responsibilities
Commercial Strategy & Oversight
- Develop and implement commercial strategies aligned with business objectives, contract terms, and client priorities.
- Ensure compliance with all contractual obligations and proactively identify, manage, and mitigate commercial risks.
Contract Management & Governance
- Administer and interpret contracts (NEC, JCT, CCS, bespoke), ensuring compliance with terms, variations, and KPIs.
- Lead change management processes, including contract amendments, variations, and change controls.
- Manage applications for payment, ensuring accurate pricing, substantiation, and timely submission.
Financial Governance & Reporting
- Deliver accurate monthly CVRs, forecasts, and margin reports.
- Analyse financial performance and implement actions to optimise profitability.
- Collaborate with Finance on budgeting, WIP management, cash flow, and audits.
Stakeholder Engagement
- Partner with operational teams, providing commercial insight, challenge, and support.
- Build strong relationships with clients, subcontractors, suppliers, and internal functions.
- Represent the commercial function in client reviews, audits, and strategic meetings.
Procurement & Supply Chain
- Support procurement activity, ensuring supplier and subcontractor contracts are commercially robust.
- Oversee subcontract administration, including valuations and final accounts.
Team Leadership & Development
- Mentor and develop junior staff (where applicable).
- Support the wider operational team in building commercial capability.
What We're Looking For
Essential Experience
- Significant commercial management experience in FM, construction, or a regulated environment.
- Strong track record with NEC, CCS, or similar bespoke contracts.
- Proven ability to manage large, complex, multi-site contracts.
- Financially literate with experience in governance, reporting, and forecasting.
- Team management and leadership experience.
Desirable Experience
- Background in a large FM provider or service integrator.
- Understanding of public sector procurement and government frameworks.
Skills & Attributes
- Commercially astute with strong business acumen.
- Excellent negotiation, problem-solving, and contract interpretation skills.
- Strong communicator with proven stakeholder engagement capability.
- Resilient under pressure, able to manage competing priorities.
Qualifications
- Degree in Quantity Surveying, Business, Finance, or related discipline (or equivalent experience).