Senior Quality Coordinator

Inspire Resourcing Ltd; Chesterfield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Senior Quality Coordinator to support quality performance initiatives in Chesterfield. The role involves presenting data, performing root cause analysis, identifying improvements, and developing quality management systems. This position requires 5 years of experience in operations and excellent analytical skills. Join a team dedicated to high standards and customer advocacy.

Qualifications

• 5 years of relevant statistical, operations, quality, supply chain management experience.
• Excellent analytical and writing skills.

Responsibilities

• Responsible for presenting complex quality data in customer-facing environments.
• Prepare and manage complex quality data from multiple systems.
• Perform multifaceted root cause analysis and support issue resolution.
• Identify process improvement opportunities and conduct training.
• Develop and implement program controls and SOPs.

Skills

Analytical skills

Quality management

Lean management

Communication skills

Job description

Inspire Resourcing are currently recruiting a Senior Quality Coordinator / Senior Analyst on behalf of our client in Chesterfield. You will be responsible for supporting overall efforts to maintain and improve world‑class quality performance from our operations and be a strong advocate for our customers to resolve quality requests and issues. You will be accountable for supporting and coordinating complex lean quality management system process review, develop standard operating procedures, work instructions, participate in key customer programs, work with vendors, internal departments & subject matter experts to develop corrective action or program controls. You will assist with approved supplier requests and subsequent documentation from our customers.

Responsibilities

• Responsible for resenting complex quality data, engineering information and/or policy/procedure details in a customer-facing environment
• Prepare, manage and analyse complex quality data; must be able to utilize inputs from multiple systems and business entities
• Perform multifaceted root cause analysis through direct customer or vendor interaction and support in issue resolution with speed and accuracy
• Identify process improvement opportunities, participate process flow creation, interview process stakeholders for efficient process creation; also identify training needs and impart trainings
• Develop and implement program controls, work instructions, SOPs, policies and systems for Operations, Sales and other departments within the lean quality management system
• Report observations / problems clearly and concisely and takes appropriate actions.
• Provides advanced technical leadership skills within the department and support of quality analyst work
• Delivers project management, writing, coordination, and execution of continuous improvement tasks, with emphasis on technical activities
• Address customer requests for approved supplier information; manage and complete customer surveys, questionnaires and requests for documentation
• Plan, conduct and execute more complex assignments, reviewing progress and evaluating results
• Conduct gap assessments to new and existing standards
• Present and provides direction to management and potentially executive leadership
• Determine and communicate corrective action requirements and internal processes
• Perform standard product quality inspection and associated documentation as applicable

Qualifications

• 5 years of relevant statistical, operations, quality, supply chain management experience
• Excellent analytical and writing skills

Physical Expectations

• Work may require excessive bending or stooping