Senior Property Manager

Fexco; Thatcham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A respected property management firm is seeking a Senior Property Manager to manage a portfolio of residential properties in the Thatcham area. This full-time role includes overseeing site-based staff, ensuring compliance with health and safety standards, engaging with customers about property matters, and maintaining financial control. The ideal candidate will possess over 5 years of experience in property management and strong budget management skills. This position offers the opportunity to lead a dedicated team while delivering exceptional service to clients.

Qualifications

• 5+ years experience of residential property management.
• Expected to be working towards MTPI or other relevant qualification.
• Knowledge of relevant legislation like the Landlord & Tenant Act.

Responsibilities

• Manage a portfolio of properties and support the Regional Manager.
• Ensure compliance with health and safety legislation.
• Conduct site inspections and manage the day-to-day operations of properties.

Skills

Residential property management

Budget management

Knowledge of relevant legislation

Excellent communication skills

Mentoring and coaching

Education

Associate TPI (Part1)

Job description

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Job Title: Senior Property Manager

Location: Thatcham area (Salisbury/ Reading office)

Company: Remus, as part of Fexco Property Services

Type of Employment: Full Time, Permanent

About this Role:

Based within our Remus brand in our Salisbury regional office, your main duty will be to manage a portfolio of properties, as well as support the Regional Manager with the mentoring of the team. Responsible for coordinating all the resources to effectively manage a portfolio of residential developments and deliver outstanding service to our customers. As the lead person for the portfolio, you will take ownership for all aspects of service delivery and control to provide an efficient and cost-effective management service, ensuring delivery within required standards and target timescales.

Main Duties and Objectives:

• Responsible for the line management of site-based staff, Property Managers, Assistant Property Managers and Trainees always adhering to Remus management standards.
• Accountable for the achievement of key performance indicators across their team's portfolio, working with the Regional Property Manager to ensure targets are met.
• Supporting the Regional Property Manager with stakeholder engagement and projects as required.
• Actively engaging with customers in relation to property matters and associated services ensuring that customer views are considered and responsible for ensuring that appropriate consultation takes place in respect of accounts and expenditure, including Section 20 works and contracts.
• Responsible for the day-to-day management of a defined portfolio of properties, carrying out regular site inspections and dealing with matters arising in line with service standards. Ensuring inspections within your team's areas are undertaken as required.
• Accountable for compliance across the portfolio in line with relevant health and safety legislation, remedying deficiencies as appropriate. Responsible for ensuring that accurate records are always maintained.
• Production of specifications for works and services as appropriate, always ensuring best value and managing works as required.
• Liaising with and management of contractors delivering services to the portfolio, ensuring that costs are controlled, and standards delivered in line with Remus and customer expectations.
• Financial control and monitoring of their team's portfolio, including production of service charge budgets, monitoring of expenditure and production of service charge accounts for each scheme in conjunction with the relevant team(s).

Essential Skills:

• 5 years+ experience of residential property management.
• Associate TPI (Part1) and expected to be working towards MTPI or other relevant qualification.
• Knowledge of relevant legislation e.g. Landlord & Tenant Act, RICS Code etc.
• Strong experience of budget management, financial control and delivering cost efficiency.
• Good working knowledge of building management and repair projects.
• Commercial acumen and negotiation experience.
• Ability to inspect properties and provide accurate specifications.
• Ability to assess quotations for minor works to ensure value for money and make recommendations for appointment of competent contractors.
• Practical attitude with ability to make decisions on best approach from a technical perspective.
• Excellent communication skills to include written and verbal presentations.
• Flexible approach to travel and working hours to accommodate customer meetings and out of hours rota.
• Experience of working in a fast-paced, customer‑focussed environment.
• Experience of mentoring and coaching for success.
• Experience in managing a team.

Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.