Senior Property Manager

JOHNS&CO; Greater London; On-site; GBP 35,000 - 42,000; Full time

Job summary

A rapid growth property management firm in Greater London is looking for a Senior Property Manager to oversee a portfolio of around 175 residential properties. The ideal candidate will have extensive experience in residential property management, strong customer service skills, and an ARLA qualification. The role offers a competitive salary and benefits focused on professional growth and employee wellbeing, including enhanced holidays and performance-based incentives.

Benefits

Enhanced holiday allowance

Comprehensive benefits package

Performance-based incentives

Access to therapy sessions

Employee referrals scheme

Opportunities for professional development

Qualifications

• Extensive experience in residential Property Management with a successful track record.
• Ability to conduct effective training sessions for staff.
• In-depth technical knowledge of current market trends and regulations.

Responsibilities

• Manage a portfolio of approximately 175 residential properties.
• Provide outstanding customer service to landlords and tenants.
• Resolve maintenance issues and negotiate deposit returns.

Skills

Residential Property Management experience

Staff development and mentoring

ARLA qualification

Customer service skills

Organizational skills

Job description

Senior Property Manager

Basic salary £35,000, plus a quarterly paid commission incentive.

OTE: £36,750 - £42,000

Location: Vox Studios, 1-45 Durham Street, SE11 5JH

The Role

Step into a rewarding career with Johns&Co's rapidly growing Property Management team. We are actively recruiting talented professionals who are ready to make a significant impact. At Johns&Co, we understand that our support teams are the backbone of our success, and we are committed to providing you with the opportunities and resources you need to excel. Join a high-performing team that is dedicated to delivering outstanding customer service and building strong, lasting relationships with our valued clients. Here, your work will be recognised, your contributions will be valued, and your professional growth will be supported.

Your Responsibilities as a Senior Property Manager

As a Senior Property Manager, you will build and maintain strong relationships with both landlords and tenants by providing outstanding customer service, proactively manage a portfolio of approximately 175 residential properties, addressing maintenance issues, chasing rental arrears, and negotiating deposit returns and disputes. Leveraging your strong technical knowledge of property management, you will not only effectively resolve complex issues but also play a key role in training and mentoring staff, sharing your comprehensive expertise with the team.

Your Skills and Experience

• You bring extensive experience in residential Property Management, with a proven track record of success
• You excel at developing and mentoring staff, demonstrating a proven ability to conduct effective training sessions.
• You hold an ARLA qualification and demonstrate in-depth technical knowledge of current market trends and regulations.
• You arean exceptionally organised and composed individual.
• You are known for your exceptional customer service skills, consistently delivered in previous roles.

Why Join Us

• Enhanced holiday allowance, including additional holiday schemes and birthday leave.
• Comprehensive benefits package, including enhanced maternity/paternity leave and death in service benefits.
• Company wide performance-based incentives, including international trips.
• Wellbeing - As we partner with PLUMM, you will have access to therapy sessions with over two hundred trained therapists.
• Employee referrals scheme.
• Opportunities for professional development and career growth.

About Us

At Johns&Co we're a fast growing and innovative London estate agency. We consider it our responsibility to know the London property market inside out, and we're committed to providing the very best service to everyone we come in contact with.

We'renot just about where we've been, but where we're headed. With a relentless focus on growth, the possibilities for advancement are endless and now is the time to join us on our journey.