Senior Programme Administrator

Plymouth University; Plymouth; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A prominent higher education institution is seeking a motivated individual to lead the student administration team within a transformative period. The role emphasizes effective management and strategic leadership, contributing to enhanced student experiences. Ideal candidates will have strong leadership skills and a passion for change, alongside a commitment to fostering an inclusive environment. This role offers generous annual leave and flexible working conditions.

Benefits

Generous annual leave

Cycle to Work scheme

Employee Assistance Programme

Development opportunities

Retailer discounts

On-site nursery

Qualifications

• Experience in managing a team effectively.
• Proven interpersonal and influencing skills.
• Ability to work independently and adapt to change.

Responsibilities

• Provide strategic leadership of the administration team.
• Support delivery of professional programmes and maintain student records.
• Liaise with stakeholders to enhance the student experience.

Skills

Ability to multi-task and manage complex workload

Proven communication skills

Experience of leading and motivating a team

Excellent IT skills

Data analysis experience

Resilience and adaptability

Job description

Overview

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

The Faculty of Health is at the forefront of tackling today's most pressing healthcare and psychological challenges through research-informed teaching and immersive, real-world learning. This is an exciting opportunity to join a forward-thinking Faculty where your contribution can truly make a difference.

We are seeking a motivated and resilient individual to join the Faculty's professional services team. This is a particularly dynamic time for the University, as we implement a new student record management system—making it an ideal moment to step into a leadership role. You will play a key part in supporting student administration within the School of Psychology, helping to shape and enhance the student experience during this period of transformation.

What the role involves

You will be responsible for providing strategic leadership and effective management of the administration team, working collaboratively with Senior Academics and administrative colleagues across various grades. Your role will focus on supporting the delivery of professional programmes, with particular emphasis on curriculum management, maintaining accurate student records and assessment data, and servicing committees and meetings.

You will liaise with both internal and external stakeholders to enhance the student experience, resolve assessment-related issues, and analyse data for contract monitoring and reporting purposes. This is a demanding yet highly rewarding role, which also involves contributing to the wider Faculty Registry team.

Requirements

You will have:

• An ability to multi-task and manage a complex, high volume workload
• An ability to prioritise own workload as well as the teams, particularly at peak times in the academic year
• Resilience and adaptability

For more information on School of Psychology please visit our dedicated webpage at Plymouth University: Plymouth's schools page

For this role, you will need to be on site 3 days a week. Although we can accommodate working from home for this role, flexibility to be on-site will be expected due to business needs.

For an informal discussion to find out more about the role then please contact Lauren Coles by email at [e-mail]

For more information about the job and the person specification, please refer to the job description.

What we're looking for

Experience and skills

• Experience of leading, inspiring and motivating a team
• Proven communication, interpersonal and influencing skills
• Excellent IT skills
• Some experience of data analysis
• An ability to work independently
• You will also be inspired and motivated by change

About us

The Faculty of Health holds four Silver Athena Swan awards, which recognise our commitment to supporting gender equality within higher education.

Application Process

Please apply online, demonstrating how you meet the essential criteria outlined in the knowledge, qualifications, training, and experience elements of the job description in your supporting statement.

Following the closing date of the vacancy, you will be notified on the outcome of your application in due course.

Anticipated Interview Date: Week commencing Monday 27 October 2025

Our Offer

A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth's strategic vision, and will adopt the University of Plymouth's HR policies and procedures in full unless otherwise stated.

When joining us, you will receive:

• Generous annual leave: 25 Days Annual Leave plus Bank Holidays & Closure Days
• Generous pension scheme
• Cycle to Work & Electric Car Scheme
• Employee Assistance Programme
• Development opportunities
• Enhanced family leave
• Flexible working
• Retailer discounts
• On-site nursery

A summary of our comprehensive benefits can be viewed here.

Additional Information

The University of Plymouth is an inclusive community where everyone is welcomed regardless of their background. To find out more about our inclusive community initiatives, such as Athena Swan and the Race Equality Charter, please visit our Equality, Diversity and Inclusion webpages.