Senior Prime Property Manager

KFH; Wimbledon; On-site; GBP 39,000; Full time

Job summary

A leading property services company in Wimbledon is seeking a Senior Prime Property Manager to oversee a portfolio of high-value properties. The ideal candidate will have a strong background in residential property management, excellent communication skills, and an ARLA qualification. Responsibilities include managing client relationships, handling compliance, and ensuring high service standards while working collaboratively with the team. This position offers competitive compensation with an OTE of £38,500 annually.

Qualifications

• Strong background in residential property management, ideally with prime portfolios.
• Excellent communication skills – confident, clear, and professional.
• Experience managing third-party contractors and resolving issues efficiently.

Responsibilities

• Manage high-value property portfolios with strong client and tenant focus.
• Provide tailored recommendations and solutions to clients and tenants.
• Visit properties regularly and liaise with contractors, clients, and tenants.

Skills

Residential property management experience

Excellent communication skills

Contractor management

Attention to detail

Solutions-focused mindset

ARLA qualification

Job description

At KFH we are looking for a Senior Prime Property Manager to join our Lettings Management team in Wimbledon.

Who are we?

At KFH, part of the Lomond group, we are London's largest property services group, and we are growing! KFH's range of property services are made up of sales, lettings, block management, survey, and financial services.

We pride ourselves on delivering exceptional service, working in collaboration and achieving the right results with integrity.

What's the role?

Senior Prime Property Manager , you'll be responsible for managing a portfolio of high-value properties while delivering an exceptional customer experience. You'll take ownership of client relationships, ensure legal and contractual obligations are met, and support the wider team in delivering a premium service. This role offers a realistic OTE of £38,500 pa.

Key tasks will involve :

• Managing high-value property portfolios with a strong client and tenant focus.
• Providing tailored recommendations and solutions to clients and tenants.
• Visiting properties regularly and liaising with contractors, clients, and tenants.
• Handling maintenance requests, safety inspections, and compliance documentation.
• Overseeing deposit returns, insurance claims, and refurbishment projects.
• Ensuring licensing, utility billing, and council tax obligations are met.
• Collaborating with colleagues and supporting the wider team.
• Producing client reports and maintaining accurate records.
• Escalating complex issues to your line manager when needed.

What can you bring to the role?

• A strong background in residential property management, ideally with experience in prime portfolios.
• Excellent communication skills – confident, clear, and professional.
• Experience managing third-party contractors and resolving issues efficiently.
• Great attention to detail and a proactive, solutions-focused mindset.
• ARLA qualification is essential.
• A collaborative approach and a passion for delivering outstanding service.
• The ability to stay organised and resilient under pressure.

KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.

KFH. People. We get it.