Senior Portfolio Manager - FTC

The Crown Estate; Greater London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A prominent property management company seeks a Senior Portfolio Manager for a 12-month fixed-term contract. In this role, you will optimize financial, social, and environmental value across the portfolio and ensure a customer-centric approach. The successful candidate will manage key relationships, contribute to profit & loss oversight, and support strategic objectives. Benefits include competitive salary, pension, performance-related bonus, flexible working, and well-being initiatives.

Benefits

Competitive salary

Pension plan

Performance-related bonus

Flexible working

Private healthcare

28 days holiday with option to buy more

Qualifications

• Experience managing diverse customers and delivering value.
• Background in property, real estate, or similar.
• Proven asset management ability beyond financial outcomes.
• Strong understanding of value drivers and asset performance.

Responsibilities

• Maximise value and performance in line with strategy.
• Proactively manage business risk, including health & safety.
• Oversee asset-level profit & loss tracking.
• Coordinate multiple external consultants and service providers.

Skills

Customer relationship management

Property management

Financial oversight

Negotiation skills

Interpersonal skills

Team player

Job description

Advert Close date : 31st December 2025

Senior Portfolio Manager - St James's– 12 month fixed term contract

Purpose of Role

Join The Crown Estate as a Senior Portfolio Manager and play a pivotal role in delivering proactive portfolio management. You’ll help maximise financial, social, and environmental value across our Head Lease and Non Core Portfolio, ensuring our approach remains customer‑centric and innovative. This role is responsible for day‑to‑day oversight of the allocated portfolio, delivering delegated activities and projects, and supporting the Head of Portfolio Management (St James’s) in managing the broader portfolio. You’ll collaborate with Group Partners and retained advisers to deliver best‑in‑class management, safety, and value creation, using customer intelligence and technology to evolve our offer.

Context of Opportunity / Main Accountabilities

• Maximise value and performance in line with strategy (financial, social, and environmental)
• Set and deliver asset‑level strategies and plans aligned with overall business unit strategy
• Proactively manage business risk, including health & safety, with timely escalation when required

Take responsibility for asset‑level profit & loss tracking

• Build and maintain excellent customer relationships, ensuring outstanding service and value
• Manage stakeholder relationships to support strategic objectives
• Oversee lease events and re‑gears, drawing on wider team support
• Shape and implement customer mix strategies using consumer data and insight
• Monitor performance and contribute to property valuation processes
• Support capital markets activity, including preparing approval papers for relevant projects
• Coordinate delivery of multiple external consultants and service providers
• See transactions through from initiation to completion

Most Important Skills‑Based Requirements

• Experience managing a diverse range of customers and developing partnerships that deliver value
• Background in property, real estate, or a similar sector, with responsibility for a large profit & loss
• Proven ability to manage a variety of assets, adding value beyond financial outcomes
• Strong understanding of value drivers, asset performance oversight, and commercial awareness
• Ability to write reports, make recommendations, and present concise, relevant summaries
• Excellent negotiation skills for headlease re‑gears, with the ability to influence and build strong relationships internally and externally
• Outstanding interpersonal skills, resilience, and diplomacy
• Highly motivated team player who can also work independently to achieve goals

Our Offering / benefits

As well as a competitive salary, pension and performance related bonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End,to private healthcare; life and critical illness cover and 28 days holiday with the option to buy more. We value work life balance and your wellbeing highly,enabling you to be your best self to work.

Disability Disclaimer

We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK (www.gov.uk). We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity.

If you have any questions about our recruitment process or would like to talk about adjustments, please contact us on [e-mail]