Senior Personal Banker — Remote & In-Branch Financial Advisor

NatWest Group; Swindon; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prominent UK banking institution is seeking a Senior Personal Banker in Swindon who will support customers with their financial needs through digital channels and in-person service. The ideal candidate will have a strong background in customer service, excellent communication skills, and a passion for providing outstanding service. Additional responsibilities include conducting financial health checks and developing deep relationships with clients. This role offers a competitive salary and extensive training opportunities.

Benefits

Flexible reward programme

Generous holiday entitlement

Retirement fund contribution

Qualifications

• Experience working in a customer service environment.
• Excellent communication and interpersonal skills.
• Ability to build rapport and trust with customers.

Responsibilities

• Support customers via video banking or in-branch.
• Conduct Financial Health checks and account reviews.
• Identify appropriate products for customers.

Skills

Customer service experience

Interpersonal skills

Organizational skills

Communication skills

Education

Relevant professional qualification

Tools

Microsoft Office suite

Customer databases

Job description

A prominent UK banking institution is seeking a Senior Personal Banker in Swindon who will support customers with their financial needs through digital channels and in-person service. The ideal candidate will have a strong background in customer service, excellent communication skills, and a passion for providing outstanding service. Additional responsibilities include conducting financial health checks and developing deep relationships with clients. This role offers a competitive salary and extensive training opportunities.