Senior Partner Manager

Computacenter2024; Greater London; On-site; GBP 65,000 - 85,000; Full time

Job summary

A leading IT infrastructure services provider is seeking a dynamic Senior Partner Manager to lead and grow strategic partnerships crucial for driving innovation and customer value. The role involves managing DLM partners, ensuring adherence to SLAs, and delivering cost savings. The ideal candidate should possess proven partner management experience, strong negotiation skills, and the ability to foster stakeholder relationships. Join a friendly team that values collaboration and performance in a vibrant working environment.

Benefits

Friendly working environment

Strong sense of community

Growth and development opportunities

Qualifications

• Proven success in managing complex partnerships and driving revenue growth.
• Strong negotiation, communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Manage DLM partners to develop relationships in line with growth objectives.
• Engage with stakeholders to understand requirements and deliver solutions.
• Support pre-sales bids and transition management.
• Cultivate strong relationships with partner stakeholders.
• Monitor partner performance against service level agreements.

Skills

Negotiation skills

Communication skills

Relationship management

Presentation skills

Job description

Location

UK – London, Reading, Hatfield, Nottingham, Milton Keynes, Manchester, Edinburgh, Cardiff

Contract type

Full Time, Standard Business Unit: Partner Management

Life on the team

We are seeking a dynamic and experienced Senior Partner Manager in GMS Partner Management to lead and grow strategic partnerships that drive business growth, innovation and customer value. Responsible for developing long‑term relationships with our key partners, the role will primarily focus on managing our DLM partners who are essential to delivering the Computacenter DLM service offering and our flagship Workplace offering. The ideal candidate will have a proven track record in partner management, be a skilled negotiator, and be comfortable managing large volumes of complex rate cards and data.

What you’ll do

• Serve as the focal point for managing DLM partners to ensure the development of the relationship in line with growth objectives.
• Engage with stakeholders both within CC and externally to understand requirements and deliver commercial solutions.
• Work with the Sales teams to support the pre‑sales stage of bids and into transition and run.
• Act as the primary point of contact for key DLM partners and cultivate strong relationships with partner stakeholders.
• Monitor partner performance and ensure adherence to service level agreements (SLAs).
• Deliver cost savings/avoidance to enhance Computacenter’s competitiveness and support growth.
• Report to the Group Manager and establish personal milestones.

Performance indicators

• Ensure partner performance against agreed SLAs and KPIs.
• Achieve annual cost‑savings/avoidance targets.
• Demonstrate Winning Together values.
• Understand and adhere to GMS Partner Management policies & procedures.

What you’ll need

• Proven success in managing complex partnerships and driving revenue growth.
• Strong negotiation, communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast‑paced environment.
• Experience in a global matrixed organization.
• Excellent presentation skills.
• Ability to build and maintain strong stakeholder relationships.

About us

Computacenter is a leading independent provider of IT infrastructure services with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing appropriate technology and managing customer infrastructures.

We offer a friendly, open working environment without excessive hierarchy. We seek professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Join a company with a strong sense of community – we’re growing, hiring, encouraging, empowering, and supporting.

Required Experience

Manager‑level experience in partner management.

Employment Type

Full Time

Vacancy

1