Senior Operations Manager – Global Logistics, Flexible Work

DHL Supply Chain; Birmingham; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading logistics company in Birmingham is seeking a Senior Operations Manager to lead operations and drive performance. You will oversee teams, ensure SLAs are met, and manage customer requirements within a fast-paced environment. Ideal candidates will have management experience in logistics, strong stakeholder management skills, and a background in the automotive industry is desirable. This role offers competitive benefits and a supportive work environment.

Benefits

33 days annual leave

Flexible working options

8% employer contribution pension scheme

Free confidential 24/7 GP consultations

Retail and lifestyle discounts

Free mortgage advice

Qualifications

• Experience working in a unionised environment.
• Contract Management experience is desirable.
• Automotive industry experience is desirable.

Responsibilities

• Ensure contractual SLAs are met and customer requirements fulfilled.
• Lead and manage operational and administration teams using OMS tools.
• Identify new business opportunities, including cost modeling and implementation support.

Skills

Management experience in Logistics or Transport operations

Strong customer and stakeholder management skills

Job description

A leading logistics company in Birmingham is seeking a Senior Operations Manager to lead operations and drive performance. You will oversee teams, ensure SLAs are met, and manage customer requirements within a fast-paced environment. Ideal candidates will have management experience in logistics, strong stakeholder management skills, and a background in the automotive industry is desirable. This role offers competitive benefits and a supportive work environment.