Senior Operations Manager

ZipRecruiter; Leeds; On-site; GBP 51,000 - 60,000; Full time

Job summary

A leading recruitment platform is seeking a Senior Operations Manager in Leeds to drive supply chain transformations. This high-impact role involves leading strategic improvements, optimizing our ecommerce network, and fostering innovation through automation. Candidates should have a relevant Bachelor's degree and experience in supply chain performance, particularly in retail environments. Competitive salary of £60k and an opportunity to enhance operational efficiency await successful applicants.

Qualifications

• Bachelor's degree in a relevant field.
• Experience in supply chain performance or planning.
• Background in retail or FMCG environments.
• Proven track record in operations improvement.
• Strong project leadership abilities.

Responsibilities

• Lead strategic improvements across the supply chain network.
• Develop cost, speed, and quality optimization plans.
• Partner with teams across Logistics, IT, and Retail.
• Champion innovation through automation and digital tools.
• Monitor and report performance for optimization.

Skills

Leadership

Analytical skills

Stakeholder influence

Project management

Proficiency in Excel

Education

Bachelor's degree in Supply Chain, Engineering, Business, or similar

Tools

SAP

Power BI

Job description

Job Description

Senior Operations Manager | Retail | | £60k

We are looking for 2 x Senior Operations Managers. One role will focus on Continuous Improvement & Innovation. The other role will focus on Performance & Productivity. This is a high-impact position as the Senior Operations Manager sits at the heart of our supply chain transformation. Reporting to senior leadership, you'll be the driving force behind optimizing our end-to-end retail and ecommerce network—making it leaner, smarter, faster, and more resilient.

From short-term tactical improvements to long-term strategic redesigns, you'll lead initiatives that enhance cost-efficiency, service quality, and operational scalability.

You'll also be at the forefront of automation and digital innovation, empowering the business to deliver exceptional customer experiences across every channel.

The role of Senior Operations Manager

• Lead strategic improvements across our retail and online supply chain network.
• Develop and deliver cost, speed, and quality optimization plans.
• Partner with teams across Logistics, IT, Retail, and Procurement.
• Champion innovation through automation, digital tools, and data-led decisions.
• Monitor and report performance, identifying opportunities and delivering results.

What We're Looking For

• Experience: Bachelor's degree in Supply Chain, Engineering, Business, or similar.
• Experience in supply chain performance, planning, or network optimization.
• Background in retail or FMCG environments, with exposure to both store and online fulfilment.
• Demonstrated success in leading network or operations improvement programmes.
• Strong project leadership, analytical skills, and stakeholder influence.
• Proficiency in Excel and familiarity with tools like SAP, Power BI, or Supply Chain systems.

BBBH: 34038