Senior Operations Manager

ZipRecruiter; Bristol; On-site; GBP 65,000; Full time

Job summary

A leading logistics company is seeking a Senior Operations Manager in Avonmouth to drive performance in a fast-paced environment. This full-time role includes ensuring customer satisfaction, mentoring a large team, and enhancing operational strategies. The role offers a competitive salary, comprehensive benefits, and potential for professional growth.

Benefits

25 days annual leave plus bank holidays

Company-sponsored pension scheme

Private medical & dental insurance

24/7 online GP service

Life assurance

Employee assistance programme

High street discounts

Cycle to work scheme

Cashback cards

Saving scheme

Qualifications

• Experience in a senior leadership role in a fast-paced outbound logistics environment.
• Ability to lead and mentor a diverse team.
• Focus on achieving challenging objectives.

Responsibilities

• Ensure operational performance meets targets.
• Manage budgets within your area.
• Identify and improve outbound process constraints.

Skills

Customer-focused

Operationally astute

Leadership

Mentoring

Job description

Job Description

Company description: GXO Logistics Supply Chain Inc.

Job description: Are you an experienced operational leader looking for your next career move? Are you able to build strong customer relationships and drive a large operational team to success? Here at GXO, we are currently recruiting for a Senior Operations Manager to join our team in Avonmouth, supporting one of our new business wins! As a Senior Operations Manager, you will predominantly lead the operation to ensure the operational performance meets all internal business targets and clients' expectations. This is a full-time, permanent position predominantly working Tuesday to Saturday, 09:00 till 17:00.

With this being a 24/7 operation, we do ask for some flexibility, this is logistics after all!

Pay, benefits and more: We are looking to offer a salary of up to £65,000 per annum, and 25 days annual leave (plus bank holidays). Your benefits package includes a company-sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance, and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme, and much more!

What you'll do on a typical day:

1. Establish a positive working relationship with all functions.
2. Ensure that the customer's needs are fully understood and translated into effective operational plans.
3. Deliver end-to-end service within the outbound function.
4. Overall accountability for operational performance against KPIs.
5. Responsible for setting and managing budgets for your area of responsibility.
6. Identify areas of improvement within the outbound processes and manage operational constraints.

What you need to succeed at GXO:

• Previous experience within a senior leadership role within a fast-paced outbound logistics environment.
• The ability to lead, develop, and mentor a large, diverse operational team, recognizing talent and inspiring them to success.
• Be customer-focused, operationally astute, and experienced in achieving challenging objectives and operating to high standards.