Senior National Account Manager – eTail

Veblen International; United Kingdom; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading British skincare brand is seeking a Senior National Account Manager. This role involves driving multi-channel growth, managing key relationships with eTailers, and overseeing commercial delivery. The ideal candidate will have experience in e-commerce account management and strong negotiation skills. Join a company committed to sustainability and innovation.

Qualifications

• Prior experience in a National or Senior Account Manager role in beauty or wellness.
• Success in managing significant e-commerce accounts.
• Skilled in forecasting and reporting.

Responsibilities

• Shape and deliver joint business plans with eTailers.
• Nurture partnerships with professional distributors.
• Manage P&L for THG and distributor channels.
• Monitor competitor activity and inform decisions.

Skills

Account Management

Sales Strategy

Data Analysis

Negotiation Skills

Relationship Building

Job description

Overview

We’re recruiting for a fast-growing British skincare brand with global reach, known for science-led innovation, sustainability, and results-driven products. They’re looking for a Senior National Account Manager to shape multi-channel growth and lead the partnership with eTailers such as The Hut Group. This is a high-visibility role that involves influencing sales strategy, managing key relationships, and owning commercial delivery. The brand is B Corp certified and focused on building lasting partnerships and global success.

The Senior National Account Manager will report into the Head of Sales and take the lead on one of the most important e-commerce partnerships, with scope to influence strategy, build commercial success, and foster long-lasting relationships. You’ll be the key contact for The Hut Group and will also manage their professional channel distributor to align with wider sales objectives. This role requires a strategic, hands-on approach and collaboration across marketing, supply chain, finance, and product teams.

Responsibilities

• Strategic Account Leadership — Shape and deliver joint business plans with THG, align commercial goals with marketing activity; monitor performance, analyse sales trends, and identify opportunities to strengthen visibility and conversion; lead quarterly reviews with THG, sharing insights and recommendations to maximise growth; partner with internal teams to ensure campaigns and product launches are delivered seamlessly.
• Distributor Channel Management — Build and nurture strong partnerships with professional distributors; define sales targets, monitor performance, and provide ongoing support to achieve results; equip distributor teams with tools, training, and collateral; explore opportunities to expand the professional channel.
• Commercial & Operational Ownership — Manage the P&L for both THG and distributor channels, with a focus on profitability; handle complex negotiations to secure optimal terms; provide accurate forecasts and stock guidance to support supply chain efficiency; resolve commercial or operational issues quickly and effectively.
• Collaboration & Market Awareness — Contribute to broader sales strategy and share learnings across the business; represent THG and distributor needs internally to ensure alignment; monitor competitor activity and market shifts, using insights to inform decisions.

Experience Requirements

• Prior experience in a National or Senior Account Manager role, ideally in beauty, wellness, or a similar consumer category
• Demonstrated success managing a significant e-commerce account (THG experience is a strong advantage)
• Confident working with data – skilled in forecasting, reporting, and turning insights into action
• Commercially astute with hands-on experience owning and driving P&L performance
• Strong relationship builder with proven negotiation and influencing skills
• Experience in managing distributor networks is highly desirable
• Comfortable working in a fast-moving, growth-led environment
• Resilient, results-focused, and able to juggle multiple priorities with ease

To speak with one of our consultants about this position please ‘Apply Now’.