Senior Manager (Public Services)

Faculty; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading AI consultancy in the UK is seeking a Senior Manager for their Public Services team. The role involves managing multiple complex programs and developing innovative AI solutions for government clients. You will be expected to lead high-profile projects and mentor team members while building relationships with senior stakeholders. The ideal candidate will have experience in government transformations and a solid understanding of AI applications. This position offers a hybrid work model and strong benefits.

Benefits

Unlimited Annual Leave Policy

Private healthcare and dental

Enhanced parental leave

Family-Friendly Flexibility

Hybrid Working

Qualifications

• Strong background in managing large-scale transformation programs.
• Proven experience in the Public Services sector.
• Ability to engage confidently with directors on AI applications.

Responsibilities

• Manage delivery of complex programs for Public Services clients.
• Develop proposals to grow the Public Sector portfolio.
• Lead portfolios of work including strategy and R&D.

Skills

Managing complex programmes

AI and ML concepts understanding

Government consulting experience

Creative problem-solving

Job description

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Why Faculty?

We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we've worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here.

We dont chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence.

Our business, and reputation, is growing fast and we're always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology.

AI is an epoch-defining technology, join a company where youll be empowered to envision its most powerful applications, and to make them happen.

About the team

Our Government and Public Services business unit is committed to leveraging AI for the benefit of individual citizens and the public good.

From our work informing strategic government decisions, to optimising our NHS, through to protecting children from harmful online content - we know that AI offers opportunities to drive improvements at every level of Government and we are proud to lead on some of the most impactful work happening in the sector.

Because of the nature of the work we do with our customers in this space, you will need to hold an active UK Security Clearance (SC) and used that clearance on a Government project in the previous 12 months. You will be expected to work from our office and on site with these customers from time to time.

About the role

As a Senior Manager within our Public Services team, youll lead critical work for discerning and highly AI literate customers in the UK Government and for international partners. This is a fast paced and demanding role which, in addition to mission area context, requires programme delivery mastery and an ability to think thoughtfully and creatively about the role for AI in the core public services we utilise on a daily basis.

You can expect to lead portfolios of work for our customers, which range from experimental applications of emerging technologies, to products that we progress through a complete development lifecycle and deploy for users in Government.

What youll be doing:

• Managing the delivery of multiple, complex programmes of work for our Public Services clients including strategy, R&D, and product builds.
• Overseeing a portfolio of projects across multiple facets of the Public Services including the Home Office, Department for Education and others.
• Developing and owning compelling proposals to grow our Public Sector portfolio.
• Mentoring and developing team members, aligning their responsibilities with the critically important Public Services work for which we are responsible.
• Working strategically to deliver meaningful outcomes for public sector organisations rather than just focusing on outputs.
• Forming strong, trusted relationships with senior government customers and collaborating closely with other consulting partners where needed
• Advising clients on AI strategy and technical implementation, engaging confidently in technical discussions with directors.
• Supporting wider business efforts as a Senior Manager to ensure maximum strategic flexibility and commercial impact.

Who we re looking for:

• You are an experienced Senior Manager with a strong background in managing complex, large-scale transformation programs.
• You bring proven experience in Public Services space, possibly from your time in Government, academia, or roles in industry.
• You have experience navigating and understanding large technical programmes either either for the Home Office or a similar high-profile government department.
• You have a demonstrable interest and understanding of AI and ML concepts and can think creatively about their application for a range of Public Sector challenges.
• You possess the technical nous to engage confidently with directors on engineering concepts and AI applications.
• You understand the commercial consulting delivery model, allowing you to focus immediately on account growth and project oversight.
• You possess the flexibility to support broader Senior Manager work and embrace an entrepreneurial approach to a highly visible portfolio.
• You thrive in ambiguous settings and demonstrate a structured approach to problem-solving and delivering high-quality, high-stakes projects.

The Interview Process

• Talent Team Screen (30 minutes)
• Introduction to the team (60 minutes)
• Case Study Interview (60 minutes)
• Culture and Leadership Interview (60 minutes)

Our Recruitment Ethos

We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations.

Some of our standout benefits:

• Unlimited Annual Leave Policy
• Private healthcare and dental
• Enhanced parental leave
• Family-Friendly Flexibility & Flexible working
• Sanctus Coaching
• Hybrid Working (2 days in our Old Street office, London)

If you dont feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please do apply or reach out to our Talent Acquisition team for a confidential chat - [e-mail] Please know we are open to conversations about part-time roles or condensed hours.