Senior Manager, HR Regulatory Operations, SMCR/MiFID II - (London based)

0000050079 London branch of Royal Bank of Canada; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial institution is seeking an HR Operations Manager in Greater London to oversee operational processes related to compliance with SMCR and MiFID II. The role involves managing a team, coordinating regulatory responses, and leading projects to ensure regulatory adherence. Ideal candidates will have proven experience in HR operations, sound knowledge of compliance requirements, and leadership skills. This position offers competitive compensation and the chance to thrive in a collaborative environment.

Benefits

Comprehensive Total Rewards Program

World-class training program

Opportunities for professional development

Diverse and inclusive workplace

Qualifications

• Proven experience designing and delivering HR operational processes for compliance.
• Experience in managing junior team members.
• Experience leading projects with senior stakeholders.

Responsibilities

• Manage HR Regulatory Operations team and processes.
• Oversee HR compliance with SMCR and MiFID II.
• Coordinate regulatory responses and manage supplier relationships.

Skills

Experience in HR operational processes

Subject matter expert in SMCR

Effective communication with senior stakeholders

Project leadership experience

Management experience

Job description

Job Description

What is the opportunity? You will own, design, coordinate, manage, oversee and deliver HR operational processes on a cross-entity and cross-platform basis, that relate to compliance with the Senior Manager & Certification Regime (SMCR) and Markets in Financial Instruments Directive II (MiFID II). You will also be the subject matter expert (SME) for all SMCR related matters regarding the Certification regime on a cross-platform basis. You will lead, enable and support the Director, Head of UK & Europe HR Operations as well as the MD, Head of HR with the implementation of HR regulatory operational initiatives.

What will you do?

• Management of the HR Regulatory Operations team including upskilling team members and providing on-going coaching.

• Own, design, coordinate, manage, oversee and deliver HR operational processes that relate to compliance with SMCR. Included, but not limited to, the on-boarding of regulated individuals, Certification, FCA Directory updates, Fitness & Propriety Assessments (ad hoc and year end), SME to the business (also within HR) on all topics SMCR related and oversight of all committee reporting.

• Coordinate and/or collate HR-related regulatory responses. Liaise directly with regulator on matters relating to the FCA Register.

• Escalate to senior stakeholders regulatory risks through the coordination and management of the Fitness & Propriety Forum, and as HR regulatory operations representative at SMCR Oversight Committee.

• Responsible for identifying regulatory change and interpreting the impact on HR regulatory operations processes. This includes the SMCR Reforms plus ad hoc FCA / PRA publications and/or findings.

• Design and present recommendations to senior stakeholders on the steps required to mitigate regulatory risk (SMCR).

• Create processes to manage SMCR HR operations-related activities and oversee application. This includes the creation and upkeep of all policies and procedures.

• Lead on special projects as required to support mandate.

• Manage third-party supplier relationship of the SMCR system solution provider. This includes managing the account, oversight of on-going process improvements within the SMCR system along with assessing on an on-going basis. Includes, but not limited to, managing contract renewals, procurement exercises and data privacy reviews.

• Owns design and manage operational processes in relation to MiFID II e.g. annual Knowledge & Competence (K&C) assessments, to ensure that RBC is meeting regulatory requirements.

• Responsible for all SMCR and MiFID data held within the regulatory management system and the oversight of all processes related to data management.

• Main point of contact for all Audit and Compliance Monitoring topics relating to HR Regulatory Operations.

• Oversight of the annual OSFI rescreening process ensuring compliance with Enterprise policy.

What do you need to succeed?

Must-have

• Proven and demonstrable experience designing and delivering on HR operational processes relating to compliance, including SMCR.

• Subject matter expert regarding the SMCR requirements.

• Experience communicating effectively with senior stakeholders and managers.

• Experience leading on projects.

• Has managed junior team members.

Nice-to-have

• Similar banking or financial services background with an understanding of a large matrix organisation and regulatory requirements.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation

• Leaders who support your development through coaching and managing opportunities

• Opportunities to work with the best in the field

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services.

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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